Supervisor, Learning & Development Delivery Bilingual (Spanish-English) Fluency preferred.

McDonald's Corporation•Chicago, IL

3d•Onsite

About The Position

Located at McDonald's Global Headquarters in Chicago, IL, the U.S. Learning & Development team is seeking a Hamburger University (HU) Facilitator to deliver high-quality, instructor-led learning experiences that support leadership development, job-specific capability building, and individual performance improvement. The HU Facilitator serves as a key contributor to the design, delivery, and continuous improvement of learning programs that align with organizational priorities and drive business results. This role requires strong facilitation capability, the application of adult learning principles, and effective collaboration with cross-functional partners.

Requirements

Demonstrated knowledge of and ability to apply adult learning principles in an instructor-led learning environment.
Experience facilitating classroom-based learning for adult audiences.
Strong verbal communication, presentation, and interpersonal skills.
Ability to work effectively in a collaborative team environment and with cross-functional stakeholders.

Nice To Haves

Bilingual Spanish strongly preferred, with the ability to facilitate learning or support learners in both English and Spanish.
Experience facilitating leadership development or performance-focused training programs.
Experience supporting learning evaluation, measurement, or continuous improvement efforts.

Responsibilities

Facilitate instructor-led learning experiences for diverse audiences across multiple organizational levels in primarily classroom-based settings, with occasional virtual delivery.
Apply adult learning principles to support effective knowledge transfer, skill development, and learner engagement.
Utilize classroom technology and learning tools to enhance delivery and participant experience.
Collaborate with co-facilitators, producers, and partners to deliver consistent, high-quality learning experiences.
Stay current on business initiatives, enterprise priorities, and learning resources to ensure relevance and impact.
Participate in needs analysis and support the recommendation, design, and evaluation of learning or performance solutions.
Support program evaluation and measurement efforts and implement improvements based on feedback and data.
Represent Hamburger University and U.S. Learning & Development in a professional manner across the organization.
Build and maintain effective working relationships with peers, leaders, field partners, vendors, and other stakeholders.
Consult and collaborate with Field Training and Field Operations to support alignment and consistency.
Coordinate learning logistics in accordance with budget, timelines, and project requirements.
Support department goals, initiatives, and cross-functional projects as assigned.
Demonstrate adaptability, self-awareness, and openness to feedback.