Supervisor, Laboratory Support - LabWorks

Orlando HealthOrlando, FL
Onsite

About The Position

Monitors daily operations in an assigned laboratory section of responsibility. Oversees 5 of our LabWorks facilities across Central FL. This is a Full-Time position working 40 hours per week, Monday - Friday, 8am - 5pm.

Requirements

  • High school diploma or GED equivalent.
  • Three (3) years related experience.

Responsibilities

  • Evaluates workflow in the laboratory and coordinates with sections to ensure service delivery is met.
  • Regularly communicates with Manager on day to day operations.
  • Works cooperatively with all customers and responds effectively to meet or exceed the customer needs.
  • Provides laboratory education to departments outside of the laboratory as needed.
  • Orients and trains team members.
  • Evaluates team competency.
  • Completes performance competency evaluations.
  • Recognizes and provides positive feedback and reward for performance and addresses disciplinary action for all team members of an assigned section.
  • Schedules staff to meet workload requirements while minimizing expense.
  • Process and monitors laboratory testing following established policies and procedures to ensure the highest quality of laboratory results within established timeframes.
  • Evaluates and documents all specimen quality issues.
  • Monitors work flow to ensure acceptable levels of performance are maintained and that corrective action is taken as required.
  • Monitors compliance of all departmental and hospital policies.
  • Performs all duties as assigned including secretarial, reference and administrative duties for the department.
  • Manages various human resources functions including hiring, work assignments, coaching plans, and performance counseling.
  • Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
  • Maintains compliance with all Orlando Health policies and procedures.
  • Supervises time entry for accuracy and completeness.
  • Maintains inventory of supplies for section.
  • Maintains an active role in the laboratories quality improvement program (incident reports, CAP surveys, TAT’s service guarantees).
  • Enforces departmental compliance of all safety and infection control practices.
  • Maintains confidentiality of patient record and hospital and departmental issues at all levels.
  • Provides significant input for and leads departmental meetings as directed by the manager.
  • Pathology Lab Support Services Coordinator transcribes reports and oversees the transcriptionists working in the office.
  • Oversees and operates the department dictation system.

Benefits

  • Health/Dental/Vision/Life Insurance
  • Student loan repayment
  • Tuition reimbursement
  • FREE college education programs
  • Retirement savings
  • Paid paternity leave
  • Fertility benefits
  • Back up elder and childcare
  • Pet insurance
  • PTO/Holidays

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

High school or GED

Number of Employees

5,001-10,000 employees

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