Laboratory Support Supervisor

Duke Careers

3d • Onsite

About The Position

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. Duke Health Lake Norman Hospital in Mooresville, North Carolina, is the smallest of the four Duke Health hospitals at 123-beds, offering a comprehensive range of medical services, including 24-hour emergency care, cardiology, orthopedics, women's services, and surgical specialties. This position involves supervising the work of subordinate personnel in non-analytic areas of the laboratory, including phlebotomy, specimen management, courier services, and send out services.

Requirements

• Ability to supervise.
• Embrace Duke’s purpose, placing the patient at the center of everything we do.
• Demonstrate behaviors that focus on delivering patient- and family- centered care and embody the values that promote a positive work culture.
• Commit to these values and hold each other accountable in the spirit of mutual respect and belonging.
• Educational background generally equivalent to a high school education.
• If the position is in a specimen handling area or send out area, 5 years of experience.
• If the position is in a courier area, 5 years of experience in transport of materials.
• Or an equivalent combination of relevant education and/or experience.
• Phlebotomy certification by a nationally recognized organization is required if the position is in a phlebotomy area.
• A valid NC driver’s license is required for courier area.

Responsibilities

• Supervise the work of subordinate personnel in non-analytic areas of the laboratory to include phlebotomy, specimen management, courier services, send out services.
• Supervise and coordinate the activities of subordinate personnel.
• Supervise and participate, as needed, in the more complex procedures and problem solving within functional area.
• Provide technical assistance, instruction and consultation to students and employees.
• Participate in the development of new procedures, processes and techniques for collection, handling and/or transport of laboratory specimens.
• Evaluate and modify workflow patterns and prepare reports outlining appropriate recommendations and conclusions.
• Recommend various personnel actions including, but not limited to, hiring, performance appraisals, promotions, transfers, and vacation schedules.
• Perform other related duties incidental to the work described herein.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED
• Number of Employees: 101-250 employees