Supervisor - Laboratory Operations

CompuNet Clinical Laboratories • Troy, OH

1d • Onsite

About The Position

The Supervisor - Laboratory Operations oversees laboratory operations and workflow, as well as staff supervision, at a regional hospital location. The supervisor oversees technical and non-technical staff to support quality operations and timely collections and results while maintaining technical competence and performing bench technologist duties. The position works in conjunction with and under the guidance of the Senior Manager.

The role includes supervising and developing staff, supporting quality assurance and compliance activities, helping maintain CAP inspection readiness, addressing laboratory problems, maintaining controlled laboratory documents and policies, and contributing to safety programs. The supervisor may also teach medical technology students and staff and support the professional development and competency of technical staff.

This is a full-time, salaried position at Upper Valley Medical Center in Troy, Ohio, working evenings/nights. Schedule flexibility is required for meetings and employee interactions on second and third shifts; weekend and holiday coverage is also part of the role as described.

Requirements

• Associate or bachelor’s degree (or equivalent) in Medical Laboratory Science (MLT/MT).
• ASCP registration.
• 1–3 years of demonstrated success and experience in positions of progressively increasing responsibility in a medical laboratory environment.
• Integrity and accuracy in decision-making and judgment.
• Demonstrated leadership skills and abilities.
• Good computer skills.
• Good communication skills and ability to work with people.
• Schedule flexibility for meetings and employee interactions on second and third shifts.
• Sound reasoning ability and good independent judgment.
• Ability to work within specified deadlines and timetables.
• Visual acuity and hand-finger dexterity to work at a computer for extended periods.
• Ability to sit at a computer workstation and stand at a laboratory workstation for extended periods.
• Ability to comprehend verbal and written directions and concentrate on tasks without distraction.
• Ability to perform tests and report results with complete integrity and accuracy.
• Ability to handle stressful situations calmly.
• Familiarity with and adherence to company safety, ergonomic, and health policies.
• Compliance with PPE requirements in laboratory or other biohazard areas.
• Completion of required safety training and health evaluations in a timely manner.
• Ability to anticipate safety hazards, act on unsafe situations, and promote safety awareness.

Responsibilities

• Provide direction and supervision to technical and laboratory support team members in alignment with company objectives and customer expectations.
• Communicate work assignments, workflow expectations, and staff responsibilities clearly and consistently.
• Assist with creating work schedules and bench assignments, including rotating assignments to maintain staff competency.
• Maintain technical competency and perform bench duties.
• Cover weekend shifts as needed and participate in the location’s technical bench weekend/holiday rotation.
• Assist with quality assurance activities and coordinate improvement activities.
• Help maintain continual CAP inspection readiness.
• Assist with staff selection, evaluation, and development; mentor staff and prepare corrective action when necessary.
• Ensure company documents are completed within established timeframes, including timecards, probationary reviews, training checklists, root cause analyses, and company-wide learning-management-system training.
• Assist with department compliance activities and development of compliance policies and procedures.
• Help solve laboratory problems and follow up with providers as necessary.
• Update and maintain laboratory documents and policies in accordance with document-control processes.
• Participate in teaching medical technology students and staff as needed.
• Support the professional development of technical staff and ensure competency in testing duties.
• Participate in the department safety program, promote a culture of safety, and comply with company and department safety and health policies.
• Develop and maintain professional contacts internally and externally.
• Perform duties courteously and efficiently, demonstrating positive employee engagement and customer service.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree