Supervisor - Laboratory Clinical

Avera • Aberdeen, SD

3d • Onsite

About The Position

Plans, coordinates, and supervises Laboratory Services under the guidance of leadership. The role is responsible for effective use of human, technical, and material resources to provide timely, quality clinical laboratory test results. The supervisor maintains competence in all tests and instruments within their area of responsibility.

The supervisor oversees operations, service quality, customer support, resource utilization, financial accountability, staff development, and regulatory and accreditation compliance for the assigned laboratory group. The position works collaboratively with other laboratory groups, pathologists, the Avera Laboratory Network, outreach clients, and hospital departments and services. As delegated or requested, the supervisor may support outreach clients, attend network meetings, assist with administration and management, or assume management and administrative responsibility for the Laboratory Department.

This position requires the ability to perform essential job functions, including adequate visual acuity and effective communication and hearing. Reasonable accommodations may be provided unless they cause undue hardship. The supervisor is expected to uphold Avera’s mission, values, confidentiality, teamwork, and applicable safety and regulatory standards.

Requirements

• Bachelor's transcript showing a Medical Laboratory Science degree or a Medical Technologist degree.
• MLS certification from American Medical Technologists (AMT), required upon hire; alternatively, Medical Laboratory Scientist (MLS) certification from the American Society for Clinical Pathology (ASCP), required upon hire.
• Ability to work the specified hours.
• Ability to perform essential job functions satisfactorily, including adequate visual acuity and effective communication and hearing.
• Ability to work effectively in a team environment and coordinate workflow.
• Commitment to confidentiality and compliance with applicable safety and regulatory standards.

Nice To Haves

• 1–3 years of previous supervisory and financial management experience.

Responsibilities

• Supervise and coordinate human, technical, and material resources, environmental factors, customer support, and technical operations for the assigned Laboratory group.
• May supervise and coordinate other Laboratory groups as delegated to ensure quality services.
• Collaborate with laboratory groups, pathologists, the Avera Laboratory Network, outreach clients, hospital departments, and services to provide quality services for patients and customers.
• Promote service quality and cost-effectiveness through staff supervision and development, supply resource utilization and control, policies and procedures, quality assurance and process improvement, and regulatory and accreditation compliance.
• Provide technical information, feedback, and recommendations to requesting healthcare professionals.
• Provide outreach client advising and retention support as delegated.
• Attend Avera Laboratory Network meetings as requested.
• Serve as a primary resource for the assigned laboratory group.
• Maintain professional and organizational visibility through networking affiliations and activities.
• Assist laboratory administrative management, supervisory staff, and pathologists with laboratory administration and management as requested.
• Assume management and/or administrative responsibility for the Laboratory Department as delegated.
• Interview, hire, develop, train, and retain employees; plan, assign, and lead work; appraise performance; reward and coach employees; address complaints; and resolve problems.
• Maintain confidentiality, work effectively in a team, coordinate workflow, and comply with applicable safety principles, laws, regulations, and standards.

Benefits

• PTO available day 1 for eligible hires.
• Up to 5% employer matching contribution for retirement.
• Career development guided by hands-on training and mentorship.
• A range of benefits for qualifying part-time and full-time employees, designed to support balanced, healthy lives and current and future needs.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager