Supervisor, Inventory and Logistics

Natera•Boulder, CO, CO

2d•$27 - $31•Onsite

About The Position

The Inventory and Logistics Lead will oversee and support operational activities related to the inbound and outbound transport of biological specimens, collection kits, and production inventory. This role is responsible for tracking shipments from pickup through delivery, managing warehouse receiving, and ensuring strict inventory accuracy. The ideal candidate operates with high autonomy, manages assignments without immediate supervision, and is evaluated based on departmental performance and service levels. This role coordinates domestic and international shipping systems, optimizes transportation costs through data analysis and carrier auditing, and serves as the primary logistics point of contact for internal stakeholders.

Requirements

Requires a high school degree.
Proficient in Microsoft Office products
4 to 6 years of work experience in Logistics or Supply Chain
Leadership skills preferably proven with firsthand experience in leading a team and/or delivering projects.
High level of work organization and time management skills.
Knowledge of FedEx, DHL, and UPS network and shipping services
Proficient verbal and written communication skills
Team oriented with commitment to the success or the team and organizational goals
Ability to meet tight deadlines
Ability to multi-task and prioritize in a fast-paced environment
Organized individual with great attention to detail and focus on quality

Nice To Haves

International logistics experience preferred
Ability to develop a strong understanding of our products and services to effectively handle inbound and outbound calls
Knowledge of inventory and warehouse best practices.

Responsibilities

Coordinate, monitor, and troubleshoot domestic and international pickup and delivery requests with FedEx, DHL, and local couriers for customers and internal sales teams.
Analyze company and customer needs to ensure lowest-cost transportation; research shipping methods and audit carrier costs and performance.
Efficiently track inbound biological samples and outbound kits, utilizing proactive troubleshooting and intervention to ensure on-time delivery.
Oversee the receiving, processing, labeling, documenting, and storing of all incoming stock and production inventory.
Conduct regular stock counts, maintain clear inventory records, and inspect incoming stock for damages (maintaining detailed damage logs).
Organize and maintain the physical warehouse space for optimal efficiency; safely operate stock management tools (e.g., pallet jacks).
Assist with the rollout and implementation of new inventory management software and recommend system enhancements.
Assist the Department Manager with annual performance evaluations, employee feedback, and the development of individual goals and performance metrics.
Develop and maintain training materials, tools, and Standard Operating Procedures (SOPs) to ensure smooth, compliant, and efficient workflows.
Facilitate knowledge transfer and training for new team members regarding quality, new technologies, and application tools.
Serve as the primary point of contact for logistics issues; support internal departments including the laboratory, sales, and maintenance teams.
Maintain departmental metrics and assist with data management and analytical reporting requirements.
Utilize data to identify process bottlenecks, recommend operational solutions, and execute problem-resolution strategies.
Ensure strict adherence to regulatory bodies and local requirements through meticulous documentation and record-keeping.