Supervisor Insurance Billing

Altru Health SystemGrand Forks, ND
$55,078 - $82,618Hybrid

About The Position

Oversees insurance billing and follow-up operations within the Revenue Cycle team. Responsible for monitoring billing performance, managing denial trends, leading quality improvement efforts, and supporting claims recovery. Collaborates across departments and with payors to ensure accurate and timely reimbursement.

Requirements

  • Revenue Cycle and insurance billing experience
  • Bachelors in Business
  • A minimum of 3 years Related Experience
  • Proficiency in reading, writing, and speaking English
  • Driver's License with Acceptable Driving Record
  • Driver's License - Current State Licensed

Nice To Haves

  • Supervisory experience
  • Strong communication and collaboration skills
  • Bachelors - Related Field

Responsibilities

  • Supervise billing and follow-up staff
  • Monitor billing performance and denial trends
  • Lead reporting and CQI initiatives
  • Manage payer communication and appeals
  • Support system improvements and revenue optimization
  • Advises leadership of significant and/or unexpected variances.
  • Demonstrates an understanding of the budget and assists leadership in keeping within fiscal parameters.
  • Assists leadership in requests for capital expenditures.
  • Develops and implements short term goals and is responsible for measurable outcomes and effective use of resources.
  • Responsible for program and service development in response to both internal and external stakeholders.
  • Participates in the development and implementation of policies, procedures, and job descriptions.
  • Serves as a resource for staff and physicians regarding policies, procedures, and practices.
  • Carries out the hiring process for Manager-approved positions.
  • Provides information and makes recommendations to the Manager on disciplinary action and separation related decisions.
  • Promotes continuous staff participation in the performance review process.
  • Completes reporting and record keeping requirements accurately and within established timelines.
  • Monitors services for efficiency and accuracy by evaluating, initiating and participating in restructuring of current and new procedures, services, and/or programs.
  • Carries out time and attendance responsibilities according to established procedure.
  • Coordinates staffing and scheduling duties in accordance with established procedure and practices.
  • Monitors billing flow and supports Continuous Quality Improvement (CQI) to assure all procedures are in compliance with hospital, clinic, federal, state and other regulatory agencies according to policies, procedures and established guidelines.
  • Oversees development, testing, analysis, implementation and maintenance of clinics and hospital patient accounting systems according to established guidelines.
  • Serves as key resource to staff.
  • Performs other duties as assigned or needed to meet the needs of the department/organization.

Benefits

  • health plan
  • 401(k) retirement plan
  • dental plan
  • vision plan
  • life and disability insurance
  • education assistance
  • paid time off (PTO)
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