In this role, you will report to the site services manager and will work closely with the Avantor’s Lab and Production Services professionals to serve our customers by performing customized, mission-based lab work and research protocols that help return time back to science. Avantor’s Lab and Production Services team is a crucial part of the Avantor Services group serving over 500 customers in biopharma, pharmaceutical, educational, industrial, and high-tech industries with customizable, flexible solutions and end-to-end laboratory operations support. In this role you will: Leads team efforts to perform to the scope of work for client Coaches and motivates team members to successfully perform job requirements and to meet / exceed goals and objectives. Encourages through mentoring, individual professional growth and team growth. Management of open order status reports, metrics and department reports, and SOP/SOW maintenance. Provides training and development as well as back-up to associates to perform required tasks. Performs administrative duties such as providing performance management input, time card review, vacation scheduling, etc. Creates and maintains: SOP's, SOW's, SPI's and KPI's. Provides customer reporting and data analysis. Acts as a liaison between customer, VWR services and VWR sales. Perform other duties as assigned.
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Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
251-500 employees