III - Food Services

City of Abilene•Abilene, TX

4d•Onsite

About The Position

Under the supervision of the Division Manager – Recreation/Senior Services, the Supervisor – Food Services leads daily kitchen and food preparation for the City’s Senior Services programs. This role oversees meal preparation, staff coordination, purchasing, and event support while ensuring high standards of food quality, safety, and customer service. This position exercises supervision over assigned employees.

Requirements

Two (2) years of experience in food service, hospitality, institutional dining, or a related field is required (Supervisor I).
One (1) year of experience leading, training, or coordinating staff is required (Supervisor I).
One (1) year of experience ordering inventory, or budgeting is required (Supervisor I).
A High School Diploma or GED is required (Supervisor I).
A Food Manager’s Certificate is required (Supervisor I).
A valid Texas driver's license, the ability to obtain one within ninety (90) days of employment, or a military waiver is required (Supervisor I).
A Food Protection Manager Certification or the ability to obtain one within ninety (90) days of hire is required (Supervisor I).
Three (3) years of experience in food service, hospitality, institutional dining, or a related field in a supervisory or lead position is required (Supervisor II).
Three (3) years of ordering inventory, or budgeting is required (Supervisor II).
Three (3) years of leading, training, or coordinating staff is required (Supervisor II).
Previous cash handling experience is required (Supervisor II).
A ServSafe Manager Certification or the ability to obtain the certification within ninety (90) days of employment is required (Supervisor II).
Five (5) years of experience in food service, hospitality, institutional dining, or a related field in a supervisory or lead position is required (Supervisor III).
Five (5) years of experience ordering inventory, or budgeting is required (Supervisor III).
Five (5) years of leading, training, or coordinating staff is required (Supervisor III).
A Certified Dietary Manager certification or the ability to obtain the certification within ninety (90) days of employment is required (Supervisor III).
A Certified Food Protection Professional certification or the ability to obtain the certification within ninety (90) days of employment is required (Supervisor III).
Ability to work flexible hours including mornings, nights, and weekends.
First Aid/CPR certification and recertification are required following employment.
Knowledge of local, state, and federal food service and delivery guidelines.
Knowledge of food and nutrition regulations for preparing healthy meals for seniors.
Knowledge of documenting and reporting processes, including compliance and audits.
Knowledge of exceptional customer and guest service standards.
Knowledge of operation and maintenance of kitchen equipment.
Knowledge of menu development, food preparation, and presentation techniques.
Knowledge of inventory control practices, including supply ordering and stock management.
Skill to operate office equipment, including computers and MS Office software.
Skill to safely and effectively operate all kitchen equipment.
Skill to perform bookkeeping and financial management tasks.
Skill to accurately inspect, upload, and organize receipts.
Skill to monitor and balance budget line items.
Skill to manage staff scheduling, timesheets, and payroll efficiently.
Skill to mediate personnel issues with diplomacy and fairness.
Skill to deliver outstanding guest service at all times.
Skill to utilize technology applications/platforms in food or recreation management at a basic to intermediate level.
Skill to operate a motor vehicle safely.
Ability to demonstrate leadership and initiative in a fast-paced environment while managing a diverse team effectively.
Ability to communicate clearly and concisely, both orally and in writing, with internal and external customers.
Ability to model exceptional customer service in interactions with both internal and external customers, ensuring a high level of satisfaction.
Ability to establish and maintain cooperative working relationships with those contacted in the course of work, both internally and externally.
Ability to follow and embrace the City of Abilene Core Values – Respect, Integrity, Service Above Self, and Excellence in All We Do.
Ability to lead, manage, and perform as a team member in a manner that accomplishes the Division’s mission and treats team members with dignity, courtesy, and respect.

Nice To Haves

Utilize technology applications/platforms in food or recreation management at an advanced level (Supervisor III).

Responsibilities

Recruit, hire, train, manage, schedule, and direct kitchen and transportation employees.
Train employees to adhere to all City policies and procedures as well as policies and procedures related to cooking, food handling/food presentation, and driver delivery.
Oversee all day-to-day kitchen food service operations, including menu development, food preparation, and presentation.
Manage procurement of all kitchen-related products.
Approve and oversee all invoices for processing and payment.
Ensure food quality, service, cleanliness, and safety through ongoing inspection of kitchen equipment and facilities.
Oversee preparation, setup, and takedown of food service events and programs.
Ensure accurate tracking of inventory, purchases, and invoices.
Create reports to track monthly food costs, employee safety, performance, and other key metrics.
Collaborate with the Division Manager – Recreation/Senior Services to define required services.
Prepare menus, food, and presentation for division events and activities.
Respond to questions and public inquiries based on established policies and procedures.
Operate a motor vehicle to recreation centers, parks, and event locations.
Maintain up-to-date operating manuals for all locations.
Perform other job-related duties and responsibilities as assigned.