Supervisor-House, Hourly & Transfer Center Coordinator | 30 hours per week | Nursing Admin. & Grand Central GRH

Great River Health•West Burlington, IA

1d•Onsite

About The Position

The House Supervisor is a competent registered nurse who assumes responsibility for the coordination and direction of activities across nursing units and other departments in the absence of the Nursing Director and Administration. This role represents nursing leadership by exhibiting professionalism and supporting the hospital's mission, vision, and values.The House Supervisor provides oversight of staff delivering general nursing care, working independently while also fostering teamwork and collaboration. This position delivers high-quality nursing services to a broad range of customers, including patients, employees, administration, management, physicians, and visitors.Key accountabilities include maintaining current knowledge of regulatory standards and evidence-based practices, ensuring compliance, rounding frequently on all nursing units, and serving as the patient placement officer in the absence of a patient placement officer. During off-hours, the House Supervisor coordinates hospital operations, including acting as incident command center at the start of emergency situations, scheduling surgeries, activating the on-call surgical team, obtaining necessary supplies from materials management, and responding to all codes and rapid responses. In the absence of the staffing office, the House Supervisor fulfills that role as well.Additionally, the House Supervisor actively supports and participates in shared governance, demonstrating leadership, accountability, and a commitment to continuous improvement in patient care and hospital operations. Facilitates the efficient transfer of patients between facilities. The Transfer Center Coordinator is a Registered Nurse (RN) responsible for coordinating the safe, timely, and efficient transfer of patients into, out, and within the healthcare system. This role serves as a central point of communication between referring facilities, physicians, nursing leadership, bed management, and ancillary departments to ensure appropriate placement of patients based on clinical needs, bed availability, and organizational capabilities. This role ensures compliance with regulations and maintains detailed records for quality assurance.

Requirements

Associate’s Degree (AA) in Nursing (ADN) Required
Associate’s Degree (AA) Registered Nurse Required
Proficiency in clinical decision making and critical thinking skills
Proficiency in computer skills (MS Outlook, Word, and Excel) preferred
Excellent communication and conflict resolution skills
Advanced Cardiac Life Support - American Heart Association within 180 Days Required
Child Abuse Iowa Mandatory Reporter - Iowa Department of Human Services within 180 Days Required
Basic Life Support Healthcare Provider - American Heart Association within 180 Days Required
Pediatric Advanced Life Support - American Heart Association within 180 Days Required
Dependent Adult Abuse Mandatory Reporter - Iowa Department of Human Services within 180 Days Required
NIHSS Certification - Apex Innovations within 180 Days Required
Registered Nurse Iowa Board of Nursing (IBON) (United States of America) Upon Hire Required
1-3 years Experience in healthcare operations Preferred
4-6 years Experience in patient transfer coordination Preferred
4-6 years Experience in patient care Preferred
Communication and coordination across disciplines
EMTALA and patient transfer regulations
Hospital services, capacity, and level-of-care criteria
Clinical assessment and critical thinking
Prioritization and multitasking in a fast-paced environment
Accurate documentation and use of technology
Ability to make sound, clinical decisions without direct patient contact
Ability to manage high-stress, time-sensitive situations
Ability to interpret and synthesize clinical information
Ability to work independently and collaboratively
Child Abuse Iowa Mandatory Reporter - Iowa Department of Human Services within 180 Days Required
Dependent Adult Abuse Mandatory Reporter - Iowa Department of Human Services within 180 Days Required
Basic Life Support Healthcare Provider - American Heart Association within 180 Days Required

Nice To Haves

Bachelor’s Degree in Arts/Sciences (BA/BS) Bachelor of Science in Nursing (BSN) or another related field Preferred
4-6 years experience in nursing practice Preferred
Prefer previous supervisory experience Preferred
Prefer critical care experience Preferred
Trauma Nursing Core Course TNCC - Emergency Nurses Association within 1 Year Preferred
Bachelor’s Degree in Arts/Sciences (BA/BS) Nursing or Healthcare Management Preferred
HCHC-NRP FM-NRP All campuses-MOAB HCHC and FM-pharmacy certified

Responsibilities

Collaborate with other health care professionals and service providers to ensure optimal patient care.
Communicate nursing service philosophies, goals, policies, priorities, or procedures.
Direct or supervise nursing care staff in the provision of patient care.
Gather, analyze and document information to make informed staffing decisions, maintaining budget restrictions.
Meet with Physicians to discuss care concerns, solve problems, and resolve conflicts.
Regularly round on all nursing care units to assess activity, show staff support, and monitor staffing decisions.
Act as the bed placement officer in the absence of a bed placement officer.
Act as the Incident Commander at the start of all emergency management plans.
Maintain departmental policies, procedures, objectives, or infection control standards.
Observe, interview, and assess patients to identify customer service needs – Leadership rounding.
Communicate shift activities to Nursing Leadership via the House Supervisor Report.
Collaborate with other leaders, when appropriate, to resolve conflicts, and patient/family concerns.
Maintain proficiency of content for all emergency management plans.
Acts as the staffing office specialist in the absence of a staffing office specialist.
Coordinate communication between transferring and receiving medical staff
Arrange required transportation and accommodations for patient transfer
Ensure compliance with state and federal transfer regulations
Maintain detailed records of all transfer activities for quality assurance
Monitor and evaluate transportation logistics and efficiency
Provide training to new staff members on transfer protocols

Benefits

Competitive base pay
Matching retirement programs
Health, Dental and Vision plans
Health Savings and Flexible Spending Accounts
Employee discounts including car rental, cell-phone plans
Employer-paid, Long-Term Disability, Life, and AD&D
Paid time off (PTO)
Education Assistance Program
Employee Assistance Program
Employee Referral Bonus Program
Discounted cafeteria meals
Paid Parental Leave
Employee Service Recognition program
Voluntary plans including: Life, AD&D, Short-Term Disability, Critical Illness, Accident, Insurance, and Hospital Indemnity