Supervisor, Hospital Services

Waste Management, Inc. (WM)Detroit, MI
Onsite

About The Position

Under direction, oversees all activities of the On-Site Service Technicians. Manages the time schedules and collection efficiency of the On-Site Service Technicians.

Requirements

  • High School Diploma or GED (accredited)
  • 1-3 years of supervisory experience, preferably in a Health Care setting
  • Valid Driver's License

Responsibilities

  • Selects, trains, manages and develops an effective and efficient Services staff
  • Manages the time schedules and collection efficiency of the On-Site Service Technicians, ensuring the appropriate number of staff to support services needed
  • Provides site supervision of On-Site Service Technicians at multiple locations
  • Coordinates delivery and pick-up with MAE, outside vendors, and others as required
  • Oversees the scheduling, dispatching, training, and evaluation of On-Site Service Technicians, as assigned
  • Travels within assigned area to visit client sites to proactively & professionally resolve customer service questions, problems, and issues
  • Travels between customer facilities providing on-site placement and collection of waste containers for various Stericycle programs and services including, but not limited to Sharps, Rx, Haz, and Document Management through a healthcare facility, as required or requested. May oversee outside vendor services as well
  • Perform other duties and responsibilities, as assigned

Benefits

  • Medical
  • Dental
  • Vision
  • Life Insurance
  • Short Term Disability
  • Stock Purchase Plan
  • Company match on 401K
  • Paid Vacation
  • Holidays
  • Personal Days
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