Supervisor, Hospital Services

WM•Detroit, MI

6d•Hybrid

About The Position

Under direction, oversees all activities of the On-Site Service Technicians. Manages the time schedules and collection efficiency of the On-Site Service Technicians. Stericycle is now part of WM.

Requirements

High School Diploma or GED (accredited)
1-3 years of supervisory experience, preferably in a Health Care setting
Valid Driver's License

Responsibilities

Selects, trains, manages and develops an effective and efficient Services staff
Manages the time schedules and collection efficiency of the On-Site Service Technicians, ensuring the appropriate number of staff to support services needed
Provides site supervision of On-Site Service Technicians at multiple locations
Coordinates delivery and pick-up with MAE, outside vendors, and others as required
Oversees the scheduling, dispatching, training, and evaluation of On-Site Service Technicians, as assigned
Travels within assigned area to visit client sites to proactively & professionally resolve customer service questions, problems, and issues
Travels between customer facilities providing on-site placement and collection of waste containers for various Stericycle programs and services including, but not limited to Sharps, Rx, Haz, and Document Management through a healthcare facility, as required or requested.
May oversee outside vendor services as well
Perform other duties and responsibilities, as assigned