Supervisor Hospital Provider Services

Mount Nittany Health•State College, PA

13d•Onsite

About The Position

The Supervisor assumes responsibility to manage the shift to shift operations of the unit/department to provide high quality safe patient care and support medical providers in a safe practice environment. The Supervisor aids to develop staff; collaborates with multidisciplinary professionals; and provides service excellence. This individual remains competent in the area of practice. The Supervisor assists the Director with but not limited to: Workforce planning and development; Establishing and implementing standards for practice and maintain authority, accountability and responsibility for staff in their area of responsibility; The ongoing support and cultivation of a culture of shared decision making; Budgeting, integration and planning. Supervises department operations and staff: Provides general direction, organization, monitoring, and supervision for department operations. This individual assumes the responsibility for daily oversight of administrative responsibility for the Adult and Pediatric Hospitalist, Intensivist, and Behavioral Health inpatient provider services as well as assisting with the telehealth service contracts for TeleNeuro, TeleStroke, and IDConnect. The Supervisor will have a visible presence and involvement with the Inpatient Provider Services departments and multiple hospital departments including the Medical Staff Office, community providers and specialty physicians. This position is responsible for contributing to improved workflow processes, communications, and standards, as well as onsite initiatives for operational, financial, and clinical performance.

Requirements

Associate degree in business or a healthcare related field preferred
Minimum 3 years of relevant, recent experience
Demonstrated leadership and interpersonal skills.
Ability to work effectively under stressful situations.
Ability to utilize Microsoft Excel, Word, and Power Point.
Proven analytical skills with the ability to organize, maintain, process, and analyze large amounts of information and complex issues.
Ability to communicate in a clear, concise and appropriate manner (verbal, nonverbal, written and graphically) with a variety of audiences.
Ability to manage multiple complex assignments and projects.
Exceptional customer service and effective interaction with executives, physicians, staff and patients.
Strong diplomacy and collaboration skills.
Ability to function in an independent manner with little or no need for direct supervision.
Conducts business in a professional and cordial manner that upholds the integrity and reputation of Mount Nittany Medical Center.
Knowledge of human resource laws and regulations as they relate to the management of staff.

Nice To Haves

Supervisory experience preferred
Knowledge of Epic EMR preferred.

Responsibilities

Manage the shift to shift operations of the unit/department to provide high quality safe patient care and support medical providers in a safe practice environment.
Develop staff.
Collaborate with multidisciplinary professionals.
Provide service excellence.
Assist the Director with workforce planning and development.
Assist the Director with establishing and implementing standards for practice and maintain authority, accountability and responsibility for staff in their area of responsibility.
Assist the Director with the ongoing support and cultivation of a culture of shared decision making.
Assist the Director with budgeting, integration and planning.
Provide general direction, organization, monitoring, and supervision for department operations.
Assume responsibility for daily oversight of administrative responsibility for the Adult and Pediatric Hospitalist, Intensivist, and Behavioral Health inpatient provider services.
Assist with the telehealth service contracts for TeleNeuro, TeleStroke, and IDConnect.
Contribute to improved workflow processes, communications, and standards.
Contribute to onsite initiatives for operational, financial, and clinical performance.