Supervisor, General Laboratory I Full-time I Day-Shift

Christiana Care Health Services•Newark, DE

11d•Onsite

About The Position

At ChristianaCare, our laboratory professionals are an essential part of the patient care team. Every test performed, every result reported, and every process improved contributes to better outcomes for the patients and communities we serve. We are seeking an experienced General Laboratory Supervisor to lead the daily operations of our hospital-based General Laboratory at our Newark Campus. This is an outstanding opportunity for a collaborative laboratory leader who is passionate about developing people, optimizing operations, and ensuring the highest standards of quality, safety, and service. Working closely with the Section Manager and laboratory leadership, you’ll help shape the future of our laboratory through staff engagement, operational excellence, continuous improvement, and a commitment to delivering exceptional patient care.

Requirements

Bachelor’s degree in Medical Laboratory Science, Medical Technology, Clinical Laboratory Science, or a related laboratory science.
ASCP certification (or equivalent) as a Medical Laboratory Scientist.
Minimum of three (3) years of progressive clinical laboratory experience.
Minimum of one (1) year of supervisory or lead experience in a clinical laboratory setting.
Demonstrated ability to lead teams, manage competing priorities, and foster employee engagement in a fast-paced hospital environment.
Strong communication, critical thinking, organizational, and problem-solving skills.

Nice To Haves

Previous leadership experience in a hospital-based General or Core Laboratory.
Experience with quality improvement, workflow optimization, and laboratory operations.
Working knowledge of CAP, CLIA, Joint Commission, and other applicable regulatory standards.
Experience developing, mentoring, and coaching laboratory professionals.

Responsibilities

Provide daily operational leadership for Medical Laboratory Scientists (MLS I & II) and laboratory support staff.
Serve as the laboratory leader in the absence of the Section Manager.
Develop staffing schedules and assign daily work to ensure appropriate coverage and efficient workflow across the Newark and Wilmington campuses.
Monitor laboratory operations throughout the day, proactively adjusting staffing and priorities to maintain productivity, turnaround times, and service excellence.
Partner with laboratory leadership to improve operational performance, workflow efficiency, and quality outcomes.
Coach, mentor, and develop team members while fostering a culture of accountability, collaboration, and continuous learning.
Conduct performance evaluations, provide coaching and feedback, and assist with employee recognition and corrective action when appropriate.
Coordinate orientation, onboarding, competency assessments, continuing education, and training for new and existing employees.
Participate in recruiting, interviewing, and selecting high-performing laboratory professionals.
Lead regular staff meetings and communicate departmental initiatives, operational updates, and organizational priorities.
Promote a culture of safety by ensuring compliance with laboratory, regulatory, and organizational safety standards.
Assist with quality investigations, variance reporting, quality improvement initiatives, and implementation of corrective actions.
Support payroll review, scheduling, operational reporting, and laboratory documentation.
Ensure compliance with CAP, CLIA, Joint Commission, OSHA, and ChristianaCare policies and procedures.
Lead by example through professionalism, accountability, teamwork, and an unwavering commitment to exceptional patient care.