Supervisor, Fulfillment Operations - Weekends

Babylist•Commercial Point, OH

3d•$65,700 - $81,800•Onsite

About The Position

Babylist is looking for a Supervisor, Fulfillment Operations to lead the weekend shift at our fulfillment center in Commercial Point, Ohio. This role owns the floor day-to-day across the weekend, staffing it, running it, and keeping the work accurate, fast, and safe. You'll lead a team of 10–25 associates, report to the Assistant Manager on-site, and be the person who knows your operation better than anyone else on the shift. This is a hands-on floor role, not a desk job. Core hours are Friday–Sunday, 6:00 AM–6:30 PM, with some buffer before and after for handoff. A three-day weekend schedule means Babylist needs to be your primary role, and you're fully available for a tight, front-loaded training ramp.

Requirements

Directly run or supervised a fulfillment, warehouse, or manufacturing operation, and you know how to staff the floor, balance workloads, and keep product moving without sacrificing accuracy.
Lead from the floor. You know your team, your numbers, and what's happening in your area at any moment, and people feel your presence on the shift. Attendance and reliability start with you showing up and setting the standard.
5+ years managing people, with 3+ years specifically in warehouse, fulfillment, or manufacturing environments.
Can write and implement SOPs for your workflows, and you spot process gaps early and bring solutions before a bottleneck becomes a bigger problem.
Handled real employee-relations issues and documented performance and conduct clearly, working hand in hand with HR as a genuine partner — not handing problems off, but solving them together — when something needs to go further than a coaching conversation.
Build engagement and morale on your shift, develop associates, and create a path for people to move up. Culture and growth are part of the job, not a nice-to-have.
Pull and read production data to diagnose throughput or quality issues. You do not guess, you check the numbers.
Comfortable in a WMS such as Manhattan or Körber to track inventory, output, and staffing needs.
Treat safety as non-negotiable on a fast-moving floor, not an afterthought.
Know your own impact on a team, own your gaps honestly, and actively seek feedback to get better rather than waiting to be told.
Naturally reach for AI in your work — at Babylist, every team uses AI daily. You're already using it to move faster and improve your output, and you stay curious about what's coming next.

Responsibilities

Run your area of the floor day-to-day across the weekend shift: staffing, sequencing, and quality checks.
Get operationally competent and self-sufficient fast, so you're running the shift with credibility on the floor from early on.
Own attendance and reliability on your shift, setting the standard by being present and holding a consistent bar.
Spot process gaps early and bring solutions, refining SOPs so the operation stays consistent as volume and product mix change.
Monitor output and accuracy metrics, and fix root causes when either one slips.
Own and document employee-relations issues on your team in true partnership with HR, working them together to the right outcome rather than handing them off.
Coach, develop, and grow your associates, building an engaged team and a real path for people to move up.
Work in public: keep your team and leadership in the loop, share what's working and what isn't, and hand off cleanly to weekday leadership.
Partner with your Assistant Manager to keep your area aligned with overall FC throughput goals.