Supervisor, Fulfillment-Nights
About The Position
Join Millennium Print Group as a Supervisor, Fulfillment-Nights! We're looking for a Supervisor, Fulfillment-Nights to join our team in Durham, NC. If you're passionate about warehouse operations, logistics, team leadership, and continuous improvement, this is your opportunity to lead a team responsible for delivering products enjoyed by fans around the world. Summary The Fulfillment Supervisor, provides leadership and oversight for daily fulfillment operations, ensuring products are received, processed, and shipped accurately and on time. This hands-on leadership role is responsible for developing team members, driving operational efficiency, maintaining quality standards, and supporting a safe and productive work environment. Partnering closely with department leadership, this position plays a key role in achieving customer satisfaction, operational excellence, and departmental performance goals.
Requirements
- High School Diploma or equivalent required.
- 5+ years of fulfillment, warehousing, distribution, logistics, or supply chain experience.
- Previous supervisory or leadership experience required.
- Experience with warehouse management systems and fulfillment processes.
- Proficiency in Microsoft Office applications and operational systems.
- Ability to prioritize tasks and manage multiple responsibilities.
- Detail-oriented with a focus on quality and customer satisfaction.
- Ability to work effectively in a fast-paced warehouse environment.
Nice To Haves
- Bachelor's degree in supply chain, Logistics, Business, or related field preferred.
- Knowledge of ISO, OSHA, 5S, Lean, or continuous improvement practices preferred.
Responsibilities
- Lead and support daily fulfillment operations to ensure accurate shipping, receiving, and inventory movement.
- Supervise, coach, and develop warehouse team members to maximize engagement and performance.
- Monitor operational metrics related to quality, productivity, cost, and on-time delivery.
- Resolve operational issues and collaborate with teams to improve workflow and efficiency.
- Maintain fulfillment reports and communicate operational updates to management.
- Coordinate staffing, schedules, and labor resources to meet business demands.
- Support employee development, performance management, and training initiatives.
- Ensure compliance with company policies, safety regulations, and operating procedures.
- Partner with Security and Quality teams to maintain operational and regulatory compliance.
- Drive continuous improvement initiatives that enhance productivity, accuracy, and customer satisfaction.
Benefits
- Competitive pay
- comprehensive benefits package
- Competitive Compensation
- Medical, Dental, and Vision Coverage
- 401(k) with Company Match
- Paid Time Off and Holidays
- Career Development Opportunities
- Employee Assistance Program
- Wellness Programs
- 100% Employer-paid medical, dental base plan, vision, life/AD&D, and short-term and long-term disability, while subsidizing premiums for medical, dental, and vision for employee dependents
- 401(k) Plan with up to a 6% (dollar for dollar) Employer match
- Health Savings/Flexible Spending Account options
- Paid time off, including 10 company-paid holidays, plus 1 floating holiday
- Comprehensive relocation package available for qualified candidates
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
