Supervisor, Food Services
About The Position
The successful candidate is a member of the Clinical Nutrition and Food Services Management Team, working with the Director and Manager to ensure the smooth operation of the Department. As a member of our team, you will be responsible for providing direct supervision of all staff in Patient Food Services and will provide leadership in the development of a superior customer service culture in Food Services. The successful incumbent will supervise the daily operations of the Food Services Department, including meal service to patients, sanitation, production, warewashing and security. You will ensure that all work practices are in keeping with Hospital, Departmental, and legislated standards (e.g. HACCP, Public Health, Canadian Food Inspection Agency Act, Workplace Safety and OH&S Act). You will be responsible for the labor management of staff, providing employee technical and non-technical training, coaching and development, recruitment, orientation, performance and attendance management, discipline, quality audits, job shadowing and workload assessment. You will work closely with the nursing units, clinical areas and other non-clinical areas/departments.
Requirements
- Successful completion of a Food Service Supervisor diploma required
- Active membership in Canadian Society for Nutrition Management Membership required
- Must be willing to complete Advanced Food Safety Certification
- A minimum of 3 years experience working as a Food Services Supervisor required
- Working knowledge of WHMIS and HACCP required
- Proven ability to manage supply/labor budgets to include labor relations and compliance within the local and central collective agreements of unionized staff
- Monitoring performance and hospital policies within a healthcare environment
- Action oriented approach to problem solving and trouble shooting
- Experience in large scale food production and service required
- Excellent time management skills and proven initiative
- Must be self-directed with excellent organizational skills
- Proven ability to effectively manage operations and staff
- Excellent communication skills both written and verbal
- Proficient in Microsoft Office including Word, Excel, and PowerPoint required
- Must be able to meet the physical demands of the position
- Satisfactory employment and attendance record required
Nice To Haves
- Previous experience working as a Food Services Supervisor in a hospital setting preferred
- Previous working knowledge of Food Service computer systems preferred
Responsibilities
- Providing direct supervision of all staff in Patient Food Services
- Providing leadership in the development of a superior customer service culture in Food Services
- Supervising the daily operations of the Food Services Department, including meal service to patients, sanitation, production, warewashing and security
- Ensuring that all work practices are in keeping with Hospital, Departmental, and legislated standards (e.g. HACCP, Public Health, Canadian Food Inspection Agency Act, Workplace Safety and OH&S Act)
- Responsible for the labor management of staff, providing employee technical and non-technical training, coaching and development, recruitment, orientation, performance and attendance management, discipline, quality audits, job shadowing and workload assessment
- Working closely with the nursing units, clinical areas and other non-clinical areas/departments
Benefits
- Health, Safety & Wellness team pre-employment medical clearance
- Proof of vaccination or documented medical exemption
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What This Job Offers
Job Type
Part-time
Career Level
Mid Level
Education Level
Associate degree
