Supervisor, Food Services (River Camp Cafe)

Saint Louis Zoo•Saint Louis, MO

8h•Onsite

About The Position

The Supervisor, Food Services (River Camp Cafe) assists managers with daily operational responsibilities, ensuring staff adherence to opening and closing procedures, and that the operation runs efficiently to meet budgeted goals. This role involves supervising staff in cash-handling, providing customer service, and maintaining sanitary practices. The position also supports training, performance management, and departmental objectives. The starting rate is $17.00 per hour, with potential for increase based on availability and experience.

Requirements

High school diploma or equivalent required.
General familiarity of Microsoft Excel and Word required.
Must be available weekends and holidays.
Must have flexible hours.
Work schedules change according to business demands.
All successful candidates for this position will be required to submit to a criminal background check.

Nice To Haves

Some college preferred.
Supervisory experience in a fast paced, large volume atmosphere preferred.
Food Service Sanitation Certificate a plus.

Responsibilities

Assist managers with daily operational responsibilities.
Ensure staff is following proper opening and closing procedures in assigned areas.
Help ensure that the operation is running properly and efficiently, while meeting and exceeding budgeted goals.
Help supervise staff to make sure all cash-handling policies and procedures are being followed.
Relieve staff in assigned areas for breaks and lunches at appropriate times throughout the day.
Ensure staff is providing “World Class Service” to all customers.
Work directly with customers and solve any issues that may arise.
Ensure sanitary practices for food handling and general cleanliness are monitored and enforced.
Assist with training and performance of assigned personnel.
Support the manager with departmental goals and objectives relating to the business.