Supervisor Food Services F

Frederick Health•Frederick, MD

6d•$20 - $28•Onsite

About The Position

Performs a variety of tasks in the operation, to lead and instruct the Food and Nutrition staff engaged in serving patient/retail meals. Supports, and is responsible for incorporating into job performance, the Frederick Health (FH) mission, vision, core values and customer service philosophy and adheres to the FH Compliance Program, including following all regulatory requirements and the FH Standards of Behavior.

Requirements

Possess the ability to supervise and secure the cooperation of workers.
Demonstrate initiative and judgment in assigning tasks, delegating responsibility, resolving operational problems, and adjusting patient grievances.
Knowledge of safe food handling preparation procedures required.
Attention to detail, with the ability to produce accurate work when frequently interrupted. Demonstrated organization skills.
Strong time management skills with the ability to prioritize and manage multiple tasks.
Excellent verbal and written communication skills in order to effectively interact with employees, managers, patients and family members of a diverse population base
Must demonstrate and maintain current knowledge and skills in providing appropriate care/contact for patients in the following age groups: Child (13 months thru 12 years), Adolescent (13 years thru 17 years), Adult (18 years thru 65 years), Geriatric (66+ years).

Nice To Haves

ServSafe certification preferred.
A minimum of two years of hands-on experience preferred in a healthcare food service environment with specific involvement working with menus, modified diets, and allergies. Demonstrate understanding by altering patient menus accordingly.

Responsibilities

Supervises hourly staff and at times will serve as the Manager on Duty for the Department.
Able to cover and perform all tasks and work flows for the associate positions in respective area
Maintains Taste and Temperature log, and Pre-Service checklist for all meals
Performs routine edits for payroll and may assist manager with schedules in API
Works with manager to complete regular audits pertaining to quality, and temperature
Regularly completing patient visitation on new admissions.
Helps maintain the required HACCP logs
Communicates effectively and maintains relationships with Nursing Managers and staff on each unit. Solicits feedback and is approachable for retail customers.
Completes various duties as assigned.
Able to manage patient/customer complaints and concerns and bring to resolution prior to their discharge