Supervises daily staff activities within Facilities Management. Communicates and coordinates activities with customers and determines required staffing assignments and levels. Performs staff responsibilities as needed to fulfill required service levels. Leads the handling and resolution of complex issues and complaints. Assesses quality of services delivered and facilitates staff development programs. Ensures staff compliance with departmental and organizational policies, procedures and protocols. Provides direction, orientation, training, coaching, and mentoring to staff. Assists with competencies, performance evaluations and disciplinary actions.
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Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree