Supervisor - Facilities Management
About The Position
Manages the daily operations of assigned work unit/shop, plans, organizes, supervises, and coordinates the activities of employees within the department of Facilities Management (FM). The supervisor is responsible for mentoring, identifying and scheduling training needs/opportunities, planning work schedules, assigning duties, policy/system adherence, and monitoring the quality and timely completion of work. Assists employees with problems or with difficult customer service issues. Provides budgetary input, oversees the purchase of supplies and equipment, initiates service agreements and manages the work unit's budgetary targets. Communicates effectively with customers to coordinate and resolve problems before they become a crisis. Ensures compliance with all institutional and division policies/procedures. Continuously examines work processes and data to improve efficiencies, outcomes, and service. Regulates staffing in accordance with fluctuating workload. Directs and monitors workload to consistently meet patient/customer needs. The supervisor is the primary change agent for staff and is the voice of the customer. Coaches, mentors, and develops team members and self to strengthen skills providing opportunities for professional growth. Provides orientation and training to new and current team members. Participates in various personnel actions including performance appraisals, corrective actions, and timecards. Participate in department committees, sub-committees, or task forces. Maintains compliance and knowledge of standards outlined by regulatory agencies (Joint Commission, OSHA, ERTKA, FDA, ADA, etc.) and job-related skills. Utilize and effectively interact with Division support resources. Continuously seeks to improve management skills and practices.
Responsibilities
- Manages daily operations of assigned work unit/shop
- Plans, organizes, supervises, and coordinates activities of employees
- Mentors, identifies, and schedules training needs/opportunities
- Plans work schedules and assigns duties
- Ensures policy/system adherence
- Monitors quality and timely completion of work
- Assists employees with problems and customer service issues
- Provides budgetary input
- Oversees purchase of supplies and equipment
- Initiates service agreements
- Manages work unit's budgetary targets
- Communicates with customers to resolve problems
- Ensures compliance with institutional and division policies/procedures
- Examines work processes and data to improve efficiencies
- Regulates staffing according to workload
- Directs and monitors workload to meet patient/customer needs
- Acts as a change agent for staff and voice of the customer
- Coaches, mentors, and develops team members
- Provides orientation and training to team members
- Participates in personnel actions (performance appraisals, corrective actions, timecards)
- Participates in department committees, sub-committees, or task forces
- Maintains compliance with regulatory agencies standards (Joint Commission, OSHA, ERTKA, FDA, ADA, etc.)
- Utilizes and interacts with Division support resources
- Seeks to improve management skills and practices
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
