Supervisor, F&B Beverage-NonEx
About The Position
Hard Rock Hotel & Casino Sioux City is an award-winning gaming destination with more than 675 slot machines, live table game action, first-class amenities, and heart-pounding entertainment. The property’s Hard Rock Hotel is a AAA Four Diamond rated hotel; a distinction which only five percent of the more than 28,000 properties approved by AAA achieve. Complementing the hotel and casino are three bars and two restaurants including Fuel American Grill and Main + Abbey, a AAA Three Diamond rated restaurant. Putting the ‘Rock’ in ‘Hard Rock’, guests are invited to experience the legends of music by exploring Hard Rock’s expansive memorabilia collection with iconic pieces from SLASH to Johnny Cash! JOB SUMMARY The Beverage Supervisor is responsible for overseeing the daily supervision and operational effectiveness of bars and other related beverage outlets within the property.
Requirements
- Demonstrated leadership and management skills
- Excellent verbal and written communication skills
- Excellent customer service and interpersonal skills
- Detail-oriented and thorough with strong organizational and time management skills
- Strong and accurate money handling skills
- Ability to work under stress in a fast-paced environment
- Knowledge and ability to operate point-of-sale systems
- Knowledge of wines, alcohol, and mixed drinks as well as gaming operations etiquette
- High school diploma or equivalent preferred
- Degree in relevant field preferred
- Two years of progressive experience in high-volume food and beverage operations preferred
Responsibilities
- Assists with the hiring, training, development, and supervision of beverage staff
- Assists with the planning, workloads and staff assignments as well as trains, motivates and evaluates beverage staff
- Assists with updates for beverage menus and ensures all team members are properly trained on recipes
- Assists with developing long- and short-range financial objectives to liquor sales while maintaining budgeted labor and staffing levels
- Manages department’s financial data and related documents to maintain effective cost and portion controls in the department
- Works alongside department management to review beverage activities and implement companywide and local sales promotions
- Assists bartenders and beverage servers in general duties as needed (i.e., drink preparation)
- Ensures guest satisfaction through constant interactions with guests and team members throughout the facility
- Communicates to management in a timely fashion of any guest compliments or complaints
- Maintains and enforces compliance with applicable health, safety, food handling, and hygiene codes and standards
- Performs other related duties as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
