Supervisor Environmental Svc-Advocate Christ Hospital & Medical Center
About The Position
Advocate Christ Hospital & Medical Center is seeking a full-time Environmental Services (EVS) Supervisor for the 1st Shift (7:00 am - 3:30 pm). This role involves ensuring effective infection prevention practices, adhering to regulatory guidelines, and performing quality improvement initiatives to maintain a safe and clean environment. The supervisor will focus on exceeding patient expectations for cleanliness and customer service, fostering positive internal customer satisfaction, and driving operational outcomes. Key responsibilities include monitoring staffing, workflow, and throughput for maximum productivity, managing departmental resources for financial accountability, and performing human resources functions for staff such as coaching, performance reviews, and recommending personnel actions. The supervisor must also understand and adhere to the organization's Code of Ethical Conduct and ensure compliance with applicable policies, regulations, and laws.
Requirements
- High School Graduate.
- Typically requires 2 years of experience in environmental services.
- Strong management and interpersonal skills
- Excellent written and verbal communication skills and the ability to communicate effectively with all levels of team members and leadership
- Basic computer skills required
- Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) needs to be obtained within 6 months unless department leader has determined it is not required.
Responsibilities
- Ensure effective infection prevention practices to provide a safe environment.
- Adhere to all applicable local, state, and federal standard guidelines and regulatory practices.
- Perform quality measuring, monitoring, and improvement initiatives to ensure services rendered meet desired outcomes.
- Provide a consistent level of service that exceeds patients’ expectations in cleanliness and customer service.
- Ensure a high level of internal customer satisfaction through fostering positive relationships and providing a consistent and high reliable service.
- Drive operational outcomes in alignment with site and/or system scope of service.
- Monitor and coordinate all aspects of assigned department(s) operation to include staffing, workflow, and throughput to ensure maximum productivity and customer satisfaction.
- Financial accountability by scheduling and monitoring daily staffing to demand and ensuring departmental resources are appropriately utilized to minimize waste.
- Performs human resources responsibilities for staff which includes coaching on performance, completes performance reviews and overall staff morale.
- Recommends hiring, compensation changes, promotions, corrective action decisions, and terminations.
- Responsible for understanding and adhering to the organization's Code of Ethical Conduct and for ensuring that personal actions, and the actions of employees supervised, comply with the policies, regulations and laws applicable to the organization's business.
Benefits
- Comprehensive suite of Total Rewards
- Benefits and well-being programs
- Competitive compensation
- Generous retirement offerings
- Programs that invest in your career development
- Paid Time Off programs
- Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
- Flexible Spending Accounts for eligible health care and dependent care expenses
- Family benefits such as adoption assistance and paid parental leave
- Defined contribution retirement plans with employer match and other financial wellness programs
- Educational Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
Number of Employees
1-10 employees
