Supervisor Environmental Services - FT 2nd Shift

Advocate Health•Milwaukee, WI

13d•$27 - $40

About The Position

The Supervisor Environmental Services oversees and coordinates assigned environmental services department operations, including staffing, workflow, and throughput, to support productivity and customer satisfaction. The role promotes infection prevention, regulatory compliance, service quality, and positive relationships with patients and internal customers. It also manages staffing and departmental resources in line with demand and financial objectives, and performs human resources responsibilities for staff. The position is full-time, 40 hours per week, with a 2:00 p.m.–11:30 p.m. schedule and rotating weekends and holidays.

Requirements

High school graduate.
Typically requires 2 years of experience in environmental services.
Strong management and interpersonal skills.
Excellent written and verbal communication skills, including the ability to communicate effectively with all levels of team members and leadership.
Basic computer skills.
Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA), to be obtained within 6 months unless the department leader determines it is not required.
Able to stand for up to 80% of each workday and also sit, walk, lift, squat, and bend.
Able to occasionally push or pull up to 500 lbs. with mechanical assistance and occasionally lift up to 50 lbs. when moving equipment or furniture.
Able to operate all equipment necessary to perform the job.

Responsibilities

Ensure effective infection prevention practices to provide a safe environment.
Adhere to applicable local, state, and federal guidelines and regulatory practices.
Perform quality measurement, monitoring, and improvement initiatives to ensure services meet desired outcomes.
Provide consistent service that exceeds patients’ expectations in cleanliness and customer service.
Foster positive relationships and provide reliable service to support internal customer satisfaction.
Drive operational outcomes in alignment with the site and/or system scope of service.
Monitor and coordinate assigned department operations, including staffing, workflow, and throughput, to support productivity and customer satisfaction.
Schedule and monitor daily staffing to demand and ensure departmental resources are appropriately utilized to minimize waste.
Coach staff, complete performance reviews, support staff morale, and recommend hiring, compensation changes, promotions, corrective action, and termination decisions.
Understand and adhere to the organization's Code of Ethical Conduct and ensure that personal actions and the actions of supervised employees comply with applicable policies, regulations, and laws.
Perform other related duties as required.