Supervisor, Environmental Services (EVS) - Full Time

Cedars-SinaiLos Angeles, CA
$33 - $51Onsite

About The Position

Grow your career at Cedars-Sinai! At Cedars-Sinai, we're motivated by a collective spirit of innovation and the challenge to continuously improve. Above all, we share a real passion for helping others. Day after day, from department to department, our people give their all to create a community unlike any other. This is just one of the many reasons U.S. News & World Report has named us one of America’s Best Hospitals—and now we invite you to join us and make a difference every single day in service of this outstanding work – excellence and innovation in patient care, research, and community service. From working with a team of dedicated professionals to using state-of-the-art facilities, you’ll have great resources to do something incredible—for yourself, and for others.

Requirements

  • Provides leadership guidance and directs all work activities of Hospitality Services staff and services, which may include one or more departments.
  • Performs routine quality control inspections and ensures quality standards are met.
  • Ensures that on-going training and performance assessment of employees to maintain and improve employee competencies are being conducted.
  • Creates an atmosphere of open, positive communication throughout the department.
  • Collaborates with Manager in the hiring process of employees.

Responsibilities

  • Responsible for department staffing schedule and re-evaluation of staffing needs on a daily basis.
  • Prepares daily schedules and work assignments. Adjusts staffing daily to maintain high productivity, as well as accommodate absences and changes in client needs.
  • Conducts daily documented rounding of the medical center, ancillary, and inpatient units to monitor client Hospitality needs, staff performance and that assigned workflows are completed in a timely manner.
  • Responds to all customer, departmental and staff concerns/requests with urgency and takes necessary corrective action including timely follow-up.
  • Reviews and responds in a timely manner to all business / customer related messages and/or inquires received each day.
  • Effectively communicates with previous lead or supervisor when beginning shift and ending shift to share pertinent operational information related to the shift.
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