Supervisor, Employee Support Programs (SY 2026-2027)
About The Position
The Employee Support Programs Supervisor is dedicated to managing and expanding the Employee Assistance Program (EAP) to address requests for employee mental health and crisis support and other work-related or personal challenges. The Supervisor will serve as a primary liaison for urgent staff matters, connecting employees and supervisors with essential EAP resources while managing the program’s administration, evaluation and budget. This position is critical for supporting employee well-being through proactive measures like resiliency training and crisis response as well as managing complex cases.
Requirements
- Bachelor’s Degree from an accredited College or University in a related field
- Six (6) years of experience in personnel management, employee recognition, public school administration, teaching and/or staff development; or a related field
- Experience developing Excel or Access databases
- Knowledge of the principles and practices of public school administration, personnel administration, and employee and labor relations
- Professional and personal characteristics necessary for working effectively with school personnel and members of the community
- Strong organizational, communication, and interpersonal skills
- Ability to work under pressure in a fast-paced environment
- Ability to analyze and evaluate procedures and make recommendations for efficiencies within the Human Resources function
- Knowledge of computer applications including Word, Excel, PowerPoint, applicant tracking technology, etc.
- Demonstrated ability to work successfully in a fast-paced, high-volume work environment
- Ability to work independently without close supervision, prioritize work effectively and utilize time management skills
Responsibilities
- Leads in the management, development, evaluation, and modification of the EAP and associated resources for staff; manages human and physical division resources with goal of maximizing the efficiency and effectiveness of the division
- Administers and monitors LCPS participation in the EAP
- Prepares informational materials and conduct orientation/information meetings, highlighting the divisions EAP resources and services
- Assists in the preparation of annual budget request for the division, including self-funded insurance budget programs
- Assists in the development and preparation of information, forms and processes relating to the EAP resources
- Promotes program benefits and services to employees and supervisors
- Connects employees to counseling and other resources for personal or work-related challenges
- Provides information and assistance to supervisors regarding EAP referrals
- Develops and presents training, education and informational sessions that support employee well-being
- Collaborates with stakeholders to evaluate the effectiveness of the EAP and its services
- Coordinates the fit for duty for screening and evaluation and mandatory EAP referral processes
Benefits
- Self-funded insurance budget programs
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Number of Employees
1,001-5,000 employees
