Supervisor, Electric Field Operations

Eversource Energy•Danielson, CT

1d•Hybrid

About The Position

Eversource is seeking a Supervisor to lead electric field operations, focusing on the safe, timely, and efficient completion of work related to the construction, operation, maintenance, and emergency restoration of electric distribution and transmission systems. This role involves ensuring effective coordination, promoting a safety-first culture, and motivating employees to provide excellent customer service. The position requires shift work and involves multiple locations throughout Connecticut, with a preference for Hartford and Newtown. Eversource is committed to a clean energy future and is making significant investments in its infrastructure to support renewable energy integration, electric vehicles, and energy storage technologies.

Requirements

Working knowledge of methods, work practices, and procedures regarding the safe construction, operation, and maintenance of electric T&D facilities and infrastructure at both secondary and primary operating voltages.
Strong analytical and problem-solving skills.
Must maintain switching and tagging qualifications.
Strong knowledge of computers and related technology and ability to learn and utilize available information technologies.
Ability to use PC desktop applications (e.g., Microsoft Word & Excel).
A Bachelor’s Degree or equivalent related experience required.
Five to ten years of related experience is required.
Valid Motor Vehicle License required.

Nice To Haves

Previous experience in electric distribution is preferred.
Previous experience in a supervisory role is also preferred.
D.O.T. Driver’s License preferred.

Responsibilities

Provides leadership to ensure the safe, timely and efficient completion of work efforts relating to the construction, operation, maintenance, and emergency restoration of the electric distribution and transmission systems.
Ensures effective coordination among and between individuals and departments in the district/division.
Actively promotes and enforces a safety-first work environment and positive safety culture.
Engages and motivates employees to deliver the best possible customer experience.
Accountable for the safe execution of field activities.
Sets safety expectations with employees and resolves safety issues/concerns in an appropriate and timely manner.
Communicates safety lessons learned and promotes continuous learning of safe work methods, practices, and procedures.
Makes decisions and prioritizes work to ensure the safe and appropriate use of assigned resources.
Sets clear expectations and provides ongoing feedback to employees regarding their performance, and effectively addresses performance issues.
Conducts comprehensive performance reviews (per applicable bargaining unit contract).
Responsible for the proper application of local union contracts and agreements.
Works with managers and employees to resolve grievances and concerns in a timely and complete manner.
Participates in pre-construction reviews and other activities to ensure the timely and efficient execution of field operations.
Coordinates work with other utilities, other Eversource departments, and outside contractors as necessary.
Ensures work is completed within budgetary guidelines.
Prepares, reviews, and approves time, expense, materials and other company records in an accurate and timely manner and in accordance with established guidelines.
Demonstrates and role models a customer-first attitude, and seeks to quickly resolve customer issues by collaborating with employees and other departments.
Fulfills storm duty assignments and participates in on-call rotation as required.
Inside Supervisor: Responsible for continuously monitoring the work planning process from initiation to close out for department work performed.
Serves as primary construction liaison with the Customer Care, Engineering, Warehousing/Transportation, and Stations Operations organizations in addition to external stakeholders such as municipalities and other utilities.
Ensures that all job packages are construction ready and that the material availability is adequate to meet the construction schedule.
Coordinates external agencies (ie – Telco) and internal support to ensure that critical path is maintained on all large projects.
Supports the scheduler in producing an accurate schedule encompassing all work to be performed in the areas within the planning window.
Works closely with the Outside Supervisors to address emergent issues and customer priority jobs.
Prepares weekly/monthly status reports highlighting the key performance metrics for the district.
Responds to emergency situations to meet customers’ needs as part of every employee’s role, including potential Emergency Restoration assignments outside of normal responsibilities, work hours, and location.