Supervisor EKG

WVU Medicine

11d•Onsite

About The Position

The Supervisor EKG oversees day-to-day operations in the assigned section, including staff scheduling, daily assignments, training, and equipment use. Provides leadership, imaging expertise, support, and education to staff technologists to promote effective performance of imaging procedures and protocols. Leads daily clinical operations and may perform EKG procedures as needed and within scope of practice. The role includes personnel management, staff development, scheduling and coverage, supply and inventory management, operational problem-solving, and support for quality and cost-effective department operations. The position is based at WVUH West Virginia University Hospitals, 1 Medical Center Drive, Morgantown, West Virginia. Scheduled hours are 40 per week. The role is clinical in nature and involves occasional exposure to moving mechanical parts, airborne particles, body fluids, toxic or caustic chemicals, radiation, and electrical-shock risk; noise is usually moderate.

Requirements

Bachelor’s degree and three years of experience as an Electrocardiogram Technician, or a high school diploma or equivalent and five years of experience as an Electrocardiogram Technician.
Nationally certified ECG/EKG Technician.
Obtain Basic Life Support certification within 30 days of hire.
Ability to prioritize and handle multiple situations simultaneously.
Ability to interact positively with patients, families, and members of the healthcare team.
Interpersonal skills to communicate, negotiate, and resolve conflict positively and effectively.
Ability to cooperate with the healthcare team and contribute to shared goals.
Proficiency in the MUSE application.
Ability to stand and walk for prolonged periods and sit for extended periods.
Ability to lift, push, and pull up to 65 pounds.
Corrected visual acuity sufficient to see distant and near objects and read small print.

Nice To Haves

Management or supervisory experience in healthcare.

Responsibilities

Manage personnel to develop a cohesive workforce that meets patient-care needs related to imaging services.
Supervise human-resource functions, including interviewing, selection, and staff retention.
Facilitate orientation for new EKG-section employees and ensure they obtain required competencies.
Conduct performance appraisals according to hospital policy and provide ongoing performance feedback; counsel and discipline employees when necessary in conjunction with management.
Participate in fiscal activities and recommend budget preparation in conjunction with management.
Assist with ongoing educational programs, including in-service training.
Order supplies and maintain inventory.
Engage in problem-solving, crisis management, and systems implementation to promote and support patient care.
Promote teamwork in EKG service delivery through positive interaction with technical, support, nursing, resident, and medical staff.
Participate in planning and implementing change to maintain and improve high-quality, cost-effective department operations.
Lead and coordinate daily clinical operations to optimize EKG procedures and patient care.
Review current and next-day schedules for conflicts or openings and identify opportunities to schedule additional studies.
Schedule EKG technicians to maintain adequate coverage, including call schedules, and prepare staffing schedules based on service demand and patient-care standards.
Hold staff meetings with the manager to share information and discuss EKG department issues.
Serve as a first contact for patients and staff on operational matters, daily tasks, and customer satisfaction for the EKG section.
Perform a full range of EKG procedures as needed and within scope of practice to support diagnosis and treatment.
Explain EKG procedures to patients and answer their questions.
Maintain professional and technical knowledge and competencies required by the organization and applicable licensing bodies.
Maintain EKG-section information and systems.
Troubleshoot equipment and network problems and report malfunctions according to policy, procedure, and regulatory requirements.