Supervisor EHS Family Services

Bon Secours Mercy Health • Baltimore, MD

3d • Onsite

About The Position

The Supervisor, EHS Family Services provides integrated leadership across Early Head Start family support and early childhood development services. This role ensures high‑quality, compliant, and coordinated services that promote child development, family well‑being, and school readiness for infants and toddlers (birth to age three). The Supervisor oversees staff, monitors service quality, ensures adherence to Head Start Performance Standards, and partners with families and community resources to support holistic outcomes.

Requirements

• Family Services Credential (required) or Child Development Associate (CDA) (required)
• Bachelor’s degree in Social Work, Human Services, Family Studies, Early Childhood Education, Child Development, Psychology, or related field (required).
• Minimum of 3–5 years of experience in family services, early childhood education, case management, or social services.
• Experience working with infants and toddlers.
• Head Start Standards
• Infant‑Toddler Development
• Case Management
• Child Assessment
• Data Analysis
• Compliance Monitoring
• Internal Auditing
• Confidentiality
• Sound Judgment
• Supervisory Leadership
• Effective Communication
• Cultural Responsiveness
• Critical Problem‑Solving
• Community Engagement
• Organization & Adaptability

Nice To Haves

• Infant/Toddler coursework
• Supervisory or coaching experience (preferred).
• Experience in Head Start or Early Head Start (strongly preferred).
• Go Engage Electronic Health Record / Database (preferred).
• Teaching Strategies GOLD or comparable child assessment system (preferred).

Responsibilities

• Provide supervision, coaching, and performance management for Family Advocates and/or Child Development staff.
• Ensure family services and early education services comply with Head Start/Early Head Start Program Performance Standards and applicable federal, state, and local regulations.
• Oversee implementation of family partnership processes, goal‑setting, and referrals to community resources (health, mental health, housing, employment, and social services).
• Monitor classroom and home‑based environments for quality, safety, and developmentally appropriate practices.
• Conduct observations, file reviews, and internal audits to ensure accurate documentation, data integrity, and regulatory compliance.
• Support implementation of infant/toddler curriculum, child assessments, and developmental screenings within required timelines.
• Analyze child and family outcome data to inform continuous quality improvement and school readiness goals.
• Promote parent engagement, leadership, and participation in program governance and activities.
• Collaborate with multidisciplinary teams, including education, health, and mental health partners.
• Develop and maintain community partnerships and referral networks.

Benefits

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HSA/FSA options, life insurances, mental health resources and discounts
• Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
• Tuition assistance, professional development and continuing education support

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level