Supervisor DO Services

Hillside•Town of Orchard Park, NY

7h•$25 - $34•Onsite

About The Position

The Supervisor of DO Services oversees performance and quality of the therapeutic services provided by program staff. This position ensures the efficiency of the day-to-day program operations including scheduling staff, hiring, training, regulatory compliance and safety of individuals, families, and staff.

Requirements

High School diploma or GED required.
Minimum 2 years of related work experience required.
Minimum 1 year of leadership experience required.
Successful completion of Approved Medication Administrative Personnel (AMAP) training to meet the health needs of the individuals in care.
CPR certification required or obtained within 60 days of hire.
Demonstrate the emotional competence and good judgment required to build productive, engaged children, youth, staff and family relationships while implementing required rules, expectations and routines.
Ability to recognize and address escalating and dysregulated youth behavior, and utilize training provided in behavior management and Strategies for Crisis Intervention and Prevention (SCIP), including the use of physical interventions (holds).
Model awareness and sensitivity to cultural and social variations and shows respect for individual differences
Able to maintain learning, including acquiring, understanding and interpreting information in subject areas for position must be demonstrated on the job
Demonstrate problem-solving and conflict resolution skills with self and others.
Ability to meet the highest standard for ethical and professional conduct towards all.

Nice To Haves

Unrestricted, valid NYS driver’s license for minimum of 1 year with a clean driving record and minimum insurance coverage that meets agency standards preferred.

Responsibilities

Supervise staff, including but not limited to, scheduling, hiring, training, and performance management.
Implement participant treatment goals and objectives efficiently and effectively with staff in collaboration with treatment team.
Train direct reports to engage with individuals by creating emotional and physical safety and security.
Maintain staff schedules to ensure adequate coverage and compliance with current policies and regulations.
Ensure and oversee that staff are provided ongoing development of professional skills to enhance their ability to assume a wider range of responsibilities
Organize and communicate youth schedules and routines.
Facilitate team meetings and document decision and process changes that occur as a result of meetings.
Ensure a safe and sanitary physical living environment.
Manage and prioritize emergency situations.
Recognize and address behavior dysregulation including aggression and maintain training and proficiency in behavior management and Strategies for Crisis Intervention and Prevention (SCIP, including the use of physical interventions (holds).
Communicate with families, internal and external stakeholders, and funders necessary and appropriate information regarding individuals.
Develop, maintain, and update all required documentation for regulatory compliance and in alignment with agency protocols in a timely manner.
Follow established procedures for passing/administering medications to individuals receiving services.
Manage resources and spending to support a fiscally sound budget, including but not limited to, staffing resources and utilization, revenue streams, i.e. SSI/SSP, SNAP and Federal Meal reimbursement, petty cash resources, food and supply costs.
Maintain service recipients’ personal spending accounts, and ledgers.
Collaborate with Manager to support internal and external intervention, communication, reporting and documentation of incidents, as required by policy and procedure and regulatory compliance.
Partner and collaborate with external day program opportunities for service recipients, including school districts and school settings, and OPWDD certified day program settings.
While this job description covers many aspects of the role, employees may be required to perform other duties as assigned.