Supervisor Distribution Center Shipping 1st shift

Ashley Furniture Industries•Mesquite, TX

3d•$68,000 - $75,000•Onsite

About The Position

The Distribution Operations Supervisor is a frontline leader who thrives in fast-paced environments and knows how to keep operations moving efficiently and safely. This role coaches and guides a diverse team of frontline associates, driving daily operations with precision and purpose—from staffing and workflow management to real-time problem-solving on the floor. The Operations Supervisor champions a safety-first mindset, monitors key performance metrics, and turns insights into action while fostering transparency, trust, and alignment between leadership and the team. This position is the backbone of distribution operations, setting the tone for teamwork, accountability, and inclusion.

Requirements

High school diploma or GED equivalent required
Minimum 1+ year in a leadership role within operations, logistics, or supply chain
Experience in distribution or warehouse environments is a major plus
Strong planning, organizational, and team development skills
Excellent communication skills, both written and verbal, with ability to lead diverse teams
Ability to work in a fast-paced environment and manage multiple priorities
Problem-solving abilities with sound judgment and decision-making skills
Proficient in basic computer skills including Microsoft Office Suite
Physical ability to walk distribution floors, stand for extended periods, and lift up to 50 lbs as needed
Ability to work flexible hours including evenings, weekends, and holidays as operational needs require

Nice To Haves

Bachelor's degree in Business Administration, Supply Chain Management, Logistics, or related field (or equivalent work experience)
2-3 years of supervisory experience in distribution center or warehouse operations
Experience in furniture, retail, or manufacturing distribution
Knowledge of warehouse management systems (WMS) and inventory management principles
Lean Manufacturing or Six Sigma certification (Green Belt or higher)
Understanding of OSHA safety regulations and warehouse safety best practices
Experience with Labor Management Systems (LMS) and Engineered Labor Standards
Background in process improvement methodologies including Kaizen and 5S
Bilingual skills (English/Spanish) to support diverse workforce

Responsibilities

Lead from the front by coaching and guiding a diverse team of frontline associates to achieve performance goals
Set the tone for teamwork, accountability, inclusion, and a culture of continuous improvement
Provide daily direction, motivation, and support to ensure team members understand expectations and have the tools to succeed
Conduct performance evaluations and provide ongoing feedback, coaching, and development opportunities
Make employment decisions and recommendations on hiring, promotions, corrective actions, and terminations
Foster a positive, collaborative team environment where every associate feels valued and engaged
Build strong relationships with team members based on trust, respect, and clear communication
Own the floor by driving daily operations with precision and purpose across receiving, storage, picking, packing, and shipping functions
Manage staffing levels and workflow to meet production targets and service level commitments
Problem-solve on the fly to address operational challenges, resource constraints, and unexpected disruptions
Serve as the go-to leader for operational questions, escalations, and decision-making on the distribution floor
Coordinate with other supervisors and departments to ensure seamless operations across shifts
Monitor work-in-progress and adjust priorities to maintain productivity and meet deadlines
Ensure adherence to standard operating procedures and quality standards
Champion a safety-first mindset and make sure protocols aren't just followed—they're lived every day
Conduct safety walks, audits, and inspections to identify and eliminate hazards
Lead safety meetings and training sessions to promote awareness and compliance
Investigate incidents and accidents, document findings, and implement corrective actions
Ensure proper use of personal protective equipment (PPE) and material handling equipment
Promote a culture where safety is everyone's responsibility and a core value
Track what matters by monitoring key metrics including productivity, accuracy, safety, and efficiency
Analyze performance data and turn insights into action through process improvements and coaching
Generate reports that don't just reflect the work—they inspire the next move and drive results
Communicate performance updates to leadership and recommend strategies for improvement
Hold team accountable to performance targets and quality standards
Celebrate successes and address performance gaps proactively
Keep communication flowing between leadership and the floor to foster transparency, trust, and alignment
Participate in daily stand-up meetings, shift briefings, and cross-functional coordination sessions
Communicate company and departmental goals, initiatives, and changes to frontline associates
Serve as a liaison between associates and management, ensuring concerns are heard and addressed
Collaborate with warehouse operations, inventory, quality, and transportation teams to optimize end-to-end processes
Manage resources to optimize equipment, facilities, employees, methods, and materials
Ensure equipment is well-maintained and properly utilized to support operational needs
Coordinate with maintenance teams on equipment repairs and preventive maintenance
Monitor inventory levels and coordinate with supply chain teams on material availability
Control operational costs while maintaining service quality and productivity
Identify opportunities for process improvements and efficiency gains through observation and data analysis
Lead continuous improvement initiatives using lean principles, 5S, and problem-solving methodologies
Engage team members in improvement activities and empower them to suggest solutions
Implement best practices to eliminate waste and optimize workflows
Support organizational transformation initiatives and change management efforts
Demonstrate the company's core and growth values in the performance of all job functions
Model expected behaviors and hold team accountable to company values and standards