Supervisor Digital Health

OSF HealthCareRockford, IL
Onsite

About The Position

This job is located Rockford,IL. Monday-Friday 8:00-4:30pm. Travel required to visit and connect with community-based organizations in the area. Travel also required to support operational needs with community events and Connect Van events. Occasional travel required for leadership development in Peoria. The Supervisor of Digital Health will work with OSF OnCall clinical and nonclinical to increase the ability of those we serve to access health care and improve the health of vulnerable residents, as they care for themselves in the home and community setting. They will be responsible for the day-to-day operations and activities of the Digital Health Workers (DHWs) and Digital Health Navigators (DHNs) in their respective hub. They will oversee operations within their region, acting as the main contact for senior leaders and frontline operations, ensuring alignment between community initiatives and organizational goals.

Requirements

  • Associate's Degree
  • 1 year of experience in service-related position.
  • Community Health Worker certification within 1 year of hire into the position
  • Excellent interpersonal and communication skills.
  • Solid computer skills, including proficiency with Microsoft software.
  • Strong analytical and problem-solving skills, with the ability to be detail oriented.
  • Proven ability to maintain professionalism with physicians, clinicians, and other professionals as well as community organizations.
  • Proficient in community in English and by telephone, in person and digitally.
  • Demonstrated ability to work independently.

Nice To Haves

  • Bachelor's Degree
  • 2 years of experience in health care operations and/or experience with social work or community health work

Responsibilities

  • Responsible for the day-to-day operations and activities of the Digital Health Workers (DHWs) and Digital Health Navigators (DHNs) in their respective hub.
  • Oversee operations within their region, acting as the main contact for senior leaders and frontline operations.
  • Ensuring alignment between community initiatives and organizational goals.

Benefits

  • comprehensive and market-competitive total rewards package that includes benefits, compensation, recognition and well-being offerings that focus on the whole person and engage with their current stage of life and career.
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