Supervisor, Differentiation (iPSC)

United Therapeutics•Silver Spring, MD
•Onsite

About The Position

The Supervisor, Differentiation (iPSC) is a hands-on leader who guides Manufacturing Associates while also carrying out iPSC differentiation activities in a phase-appropriate GMP environment. The role combines day-to-day people leadership with direct participation in manufacturing operations, supporting efficient, safe, compliant execution and operational excellence. The Supervisor leads production-floor operations and serves as the primary escalation point and key decision-maker for operational issues. This includes adjusting schedules, managing unexpected disruptions, evaluating product status, and deciding whether to proceed under non-ideal conditions in accordance with GMP principles and established procedures. The role also oversees safety incidents, deviations, non-conformances, investigations, and corrective actions. The position is 100% onsite in Silver Spring, Maryland. It requires rotating schedules that include weekends and holidays, as well as flexible hours and off-shift support for routine cell culture activities and unplanned manufacturing needs. The listed salary range is $37.98–$50.48 per hour. Eligible employees may participate in the company’s benefits programs.

Requirements

  • Bachelor’s degree in a directly related life science specialty field.
  • At least 5 years of hands-on experience with cell culture and expansion in 2D and 3D systems, including T-flasks, multi-well plates, Hyperflasks, CellSTACKs, and bioreactors.
  • Hands-on experience operating cell manufacturing equipment, including automated and closed-system processing platforms, cell separation and culture systems, and standard aseptic processing equipment such as biosafety cabinets, centrifuges, tube welders, and sealers.
  • Experience with aseptic technique in open-vessel and closed systems, cleanroom practices, and contamination control.
  • Understanding of basic cell therapy techniques, including cell isolation, transduction, and expansion in 2D and 3D formats.
  • Ability to work in a regulated cleanroom environment, including extended periods in full gowning.
  • Applied knowledge of pharmaceutical GMPs, FDA guidelines, and industry standards, and ability to apply GMP to company-specific processes and products.
  • Ability to identify and perform advanced troubleshooting and assist with technical issues.
  • Excellent professional documentation and verbal communication skills, including the ability to convey complex issues objectively, accurately, and thoroughly in writing and independently produce a large volume of written materials.
  • Ability to interact effectively with other departments.
  • Ability to review others’ work, communicate problems and deficiencies, elicit corrections, and enforce departmental and company policies and procedures related to manufacturing requirements.
  • Ability to work a rotating schedule that includes weekends and holidays, as well as flexible hours and off-shift support, to meet routine cell culture and unplanned manufacturing needs.
  • Ability to effectively manage a diverse group of skilled Manufacturing Associates.

Nice To Haves

  • At least 5 years of GMP experience.
  • At least 1 year of direct supervisory experience.
  • Hands-on experience with stem cell differentiation, such as iPSCs.
  • Basic understanding of quality control and in-process checks, such as viability, flow cytometry, qPCR, and endotoxin testing.

Responsibilities

  • Lead and participate in the day-to-day activities of Manufacturing Associates and ensure adequate resources are available to meet production targets.
  • Ensure operations follow phase-appropriate GMP principles, established procedures, applicable OSHA requirements, and company safety policies; promote a strong safety culture.
  • Manage safety incidents, deviations, and non-conformances, including documenting and investigating events according to established procedures.
  • Serve as the primary escalation point and key decision-maker for production-floor operations, supporting continuity, product quality, and efficiency.
  • Exercise independent judgment on operational matters, including schedule adjustments, unexpected disruptions, and decisions about proceeding under non-ideal conditions in line with GMP principles and procedures.
  • Perform hands-on manufacturing activities, including equipment setup and operation, iPSC culture and directed differentiation, harvest and cryopreservation, material preparation, and in-process testing, while maintaining aseptic technique and good documentation practices.
  • Review and approve manufacturing documentation, including batch records, deviations, investigations, and corrective actions.
  • Create, review, and revise SOPs and manufacturing procedures to reflect current practices and regulatory expectations.
  • Monitor, respond to, and lead resolution of area equipment alarms and alerts on a 24/7 basis; determine appropriate actions for unexpected system interruptions.
  • Lead troubleshooting of equipment, systems, and processes, and evaluate product status to determine next steps during process disruptions.
  • Initiate and support investigations into process deviations, equipment issues, and operational events; ensure timely resolution and escalation to management as appropriate.
  • Plan and adjust schedules proactively to maintain production targets; participate in short- and long-term planning, production ramp-up, technology transfer, and operational readiness initiatives.
  • Collaborate with procurement to monitor raw-material usage and maintain accurate inventory levels while ensuring compliance with the operating budget.
  • Support implementation, qualification, and validation of new equipment and upgrades; assist with troubleshooting and optimization, and contribute to vendor evaluations and outsourcing strategies by assessing operational feasibility and process impact.
  • Conduct performance evaluations, set objectives, and support staff career development through coaching, mentoring, and development plans.
  • Deliver and document on-the-job training for new and current staff on production processes, equipment, and safety procedures; foster a collaborative and accountable team environment.
  • Perform additional responsibilities as assigned by leadership.

Benefits

  • Medical, dental, vision, and prescription coverage.
  • Employee wellness resources.
  • Savings plans, including 401(k) and ESPP.
  • Paid time off.
  • Paid parental leave benefits.
  • Disability benefits.
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