Supervisor, DC Operations

Sephora • Salt Lake City, UT

4d • Onsite

About The Position

At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential, and making a difference every day. Together, we belong to something beautiful. At Sephora, our people create and drive our success. We know that delivering the best products, services, and experiences to our clients requires flawless execution. We strongly believe (and our actions prove it!) that our people are our best asset, and we work every day to arm them with the knowledge and tools not just to get the job done, but to feel inspired and fearless while doing it. Your role at Sephora... It takes a lot of behind-the-scenes effort to make sure our stores have the right products in the right place at the right time to fuel our clients' beauty obsessions. That’s where our operations team comes in, to keep our stores and our customers looking beautiful and being their best. As our Operations Supervisor, you are accountable for the day-to-day operation of a department within the Distribution Center. The emphasis is on effectively planning work in order to meet established timelines and effective supervision of associates to achieve critical operational goals in the areas of productivity, quality, safety, and housekeeping.

Requirements

• Prior equivalent work experience 3 – 5 years in a high-tech distribution center operations capacity
• At least 2 years of people leadership experience.
• Strong communication skills, ability to multitask, and comfortability with computer/store systems
• Resilience and the ability to react to situations in-the-moment and stay aware of changing store priorities as they arise
• Flexible availability to work nights, overnights, weekends, early mornings and holidays as needed.
• Consistent and reliable attendance
• Ability to lift and carry up to 50 pounds, bend/stretch to move product, stand/walk the floor for entire shift.

Responsibilities

• Supporting Operational Excellence. Spending approximately 75% of your time on the operational floor, you will inspire and engage with associates, coaching, teaching, developing and providing performance feedback.
• Identify and prioritize those tasks which need to be accomplished in order to meet daily business goals and to successfully prepare the incoming shift for a quick and effective transition and start-up.
• Drive results by setting and clearly communicating expectations for team members regarding expected productivity results.
• Direct supervision to a team of skilled employees, including temporary agency employees working in the department(s).
• Improves efficiency, quality and service of ongoing work by identifying process improvements and using best judgment to determine next steps for influencing change and partnering with leadership to resolve.
• Shows collaboration and builds trust with direct and indirect business partners by explaining rationale behind business process and approach taken to decision making and resolving issues as they arise.
• Helps others grow by administering policies/guidelines fairly that directly affect work activities which include counseling associates consistently on performance and behavioral concerns.
• Responsible for creating and supporting the company’s engagement strategies by observing and coaching employees on proper job-related activities and providing timely feedback on necessary action plans.
• Ensure a safe environment for the team by driving safety strategies, recognition and accountability.
• Demonstrate our Sephora values. Grow Together, Win Together; Imagine Fearlessly and Make it Happen; Inspire, Uplift, and Create; Lead with Passion and Heart; and Welcome All to the World of Beauty.

Benefits

• medical, dental, and vision coverage
• disability and life insurance
• 401k with 4% match
• FSA and HSA programs
• Student Debt Retirement plan
• paid time off
• sick paid time off
• protected leave
• development programs
• tuition reimbursement
• mentorship
• 30% discount on all merchandise/services
• opportunities for free product or “gratis”
• flash sale discounts on LVMH brand products
• free mental health and financial coaching resources with 24/7 access to Modern Health and Financial Finesse
• volunteer and donation matching

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed