Supervisor - DC Operations - Evening Shift

American Eagle Outfitters • Phoenix, AZ

5d • Hybrid

About The Position

The Supervisor - Distribution Center Operations assists in the overall management of the operation and provides strategic direction and leadership for all warehouse activities associated with order fulfillment, packing, shipping, receiving, warehousing and inventory management.

Requirements

• At least 3 years of experience in a lead or supervisor role preferably in a fulfillment, distribution, or manufacturing environment
• Must be technologically savvy; experience with an Order Management System, Warehouse Management system, or Labor Management System is preferred.
• Must be able to operate using google productivity apps (Gmail, calendar, Drive, Docs, Sheets, Slides, etc.).
• Ability to build a cohesive team that exemplifies Quiet Logistics’ core values.
• Demonstrated leadership skills to influence, implement, and manage change within the department.
• Strong written and verbal communications skills.
• Ability to plan, organize, and manage multiple projects and set priorities.
• Identify and understand issues, problems, and opportunities; possess solid judgment, problem-solving, and decision-making skills.

Nice To Haves

• Bachelor’s degree preferred.
• Previous experience in a retail distribution center environment or Third Party Logistics (3PL) preferred

Responsibilities

• Directly supervise hourly warehouse associates in a distribution center
• Manage specific warehouse activities including, but not limited to, order planning, releasing orders to the fulfillment floor, following up on completion of assigned tasks, and ensuring the packing stations complete orders on a timely basis
• Oversee incoming and outgoing shipping activities to ensure order accuracy, completeness, and condition of shipments
• Assist Operations Manager in planning, prioritizing, and communicating shift directives to ensure efficiency, accuracy, and quality is met
• Partner with senior management to implement and maintain proper layout of warehouse and product placement
• Ensure the physical condition of the warehouse and equipment are properly maintained and documented.
• Ensure customer service key performance indicators are met or exceeded by monitoring order fill rates, conducting unannounced inspections, ensuring inventory accuracy, etc.
• Personally coach, train, and mentor direct reports in order to ensure personal growth and career development
• Maintain a working knowledge of all operating systems pertaining to the work area and update standard operating procedures (SOPs) as needed
• Perform cycle counts, quarterly and/or annual physical inventories, and provide inventory reports as needed
• Identify, document, and implement opportunities for continuous process improvement.
• Demonstrate flexibility to support other shifts and departments as required
• Support safety incident investigations and corrective actions
• Maintain the security of all merchandise and capital equipment in assigned departments
• Other duties as assigned

Benefits

• health care benefits (including medical, vision, and dental)
• wellness benefits
• 401(k) retirement benefits
• life and disability insurance
• employee stock purchase program
• paid time off
• paid sick leave
• parental leave and benefits
• discretionary bonuses and other incentives

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level