Supervisor, D365 CE & Power Platform Engineering

RSM•Chicago, IL

7d•Hybrid

About The Position

RSM is seeking a Supervisor to lead the design and delivery of enterprise solutions across Microsoft Dynamics 365 Customer Engagement (CE), Power Platform, and modern web technologies. The role guides teams implementing and extending D365 CE applications—including Sales, Customer Service, Customer Insights, and custom Dataverse applications—and combines hands-on technical leadership with people management. The Supervisor sets technical direction, reviews architecture, mentors developers, and supports delivery excellence across client engagements. The role leads solution architecture and delivery, establishes patterns for front-end extensibility and secure, scalable API-based integrations and deployments, and promotes AI-assisted development. It also supports team staffing, utilization, and skills development; partners with architects and team leads; and advises clients on solution fit, technical tradeoffs, and long-term scalability and maintainability. The position requires working in the office at least 2–3 days each week. RSM describes most roles as hybrid, with team members aligned to an RSM office. Compensation range: $95,400–$192,000. Selected candidates are eligible for a discretionary bonus based on firm and individual performance. RSM offers a competitive benefits and compensation package; specific benefits are described through the company’s total rewards information.

Requirements

At least 5 years of experience designing and delivering Microsoft business applications, including significant experience with Dynamics 365 CE and Power Platform.
Strong experience with React (required).
Solid understanding of JavaScript/TypeScript, REST APIs, and modern UI patterns.
Prior experience leading or mentoring development teams.
Strong communication skills and ability to translate technical concepts for business audiences.
Ability to work in the office at least 2–3 days each week.

Nice To Haves

Experience with Angular and/or Next.js.
Experience integrating Power Platform with custom front-end applications and Azure services.
Deep experience implementing and architecting Dynamics 365 CE solutions, including Dynamics 365 Sales, Customer Service, Customer Insights, and/or Field Service.
Familiarity with Azure Functions, App Services, and API Management.
Experience with CI/CD and ALM for Power Platform and web applications.
Exposure to AI-assisted development tools and practices.
Consulting or client-facing delivery experience.

Responsibilities

Lead solution architecture and delivery across Dynamics 365 CE and Power Platform, including Dynamics 365 Sales, Customer Service, Customer Insights, Power Apps, Dataverse, Power Automate, and Power Pages.
Guide teams extending D365 CE through custom applications, JavaScript/TypeScript, PCF controls, plugins, custom APIs, integrations, and modern front-end frameworks.
Establish architectural patterns for front-end extensibility, API-based integrations, and secure, scalable deployments.
Drive adoption of AI-assisted development tools and practices to accelerate delivery and improve quality.
Review designs, code, and solutions for enterprise standards in performance, security, and maintainability.
Mentor developers in Model-Driven App development, Dataverse architecture, D365 customization and extension, PCF development, integration architecture, and modern front-end engineering.
Support staffing, utilization, and skills development across the team.
Partner with architects and team leads to ensure consistent delivery quality and technical alignment.
Advise clients on Power Platform fit and when to blend it with custom front-end solutions.
Lead technical discovery, solution shaping, and early prototyping.
Communicate technical tradeoffs to technical and non-technical stakeholders.
Ensure client solutions are designed for long-term scalability and maintainability.