Supervisor, Customs

DSV•Laredo, TX

8d•$53,000 - $63,500•Onsite

About The Position

The Customs Supervisor will oversee and manage the customs operations of the company, ensuring compliance with customs regulations, laws, and procedures. The candidate will be responsible for leading a team of customs specialists, ensuring that all customs entries are processed accurately and timely, and providing exceptional customer service to clients.

Requirements

Bachelor's degree in a related field such as logistics, supply chain management, or international business
At least 5 years of experience in customs operations or customs brokerage, with a minimum of 2 years in a supervisory role
Knowledge of customs regulations, laws, and procedures
Experience working with customs officials, brokers, and other stakeholders
Strong understanding of import and export processes and documentation requirements
Excellent leadership and management skills
Strong attention to detail and ability to analyze and interpret complex data
Excellent communication and customer service skills
Ability to work under pressure and meet tight deadlines
Strong problem-solving and decision-making skills
Fluent in English (oral and written)
Proficient in Microsoft Office Suite

Nice To Haves

Additional certification in customs or logistics is a plus
Strong knowledge of customs regulations and procedures in the region where the company operates
Experience working with the Automated Commercial Environment (ACE) system
Familiarity with trade agreements such as NAFTA, CAFTA, and TPP
Experience working with cross-functional teams in a global environment
Experience with customs-related software and systems such as ACE and CustomsLink is a plus.

Responsibilities

Oversee the customs operations of the company, ensuring compliance with customs regulations and procedures
Lead and manage a team of customs specialists, providing guidance, support, and training as needed
Process customs entries and clearances for import and export shipments
Monitor and manage the timely processing of customs entries to avoid any delays or penalties
Develop and maintain relationships with customs officials, brokers, and other stakeholders to ensure smooth and efficient customs clearance processes
Ensure all customs-related documentation is accurate, complete, and in compliance with regulations
Provide exceptional customer service to clients, addressing any customs-related concerns or questions they may have
Conduct regular audits of customs operations to identify areas for improvement and implement corrective actions as necessary
Stay up-to-date with changes to customs regulations, laws, and procedures and ensure that the team is informed and trained accordingly