Supervisor Customer Service
NYU Langone Health•Johnson City, NY
•$26 - $39•Onsite
About The Position
The Customer Service Supervisor provides timely response to all customers and efficient coordination of deliveries for the Customer Service Technicians to ensure patient satisfaction with the delivery of equipment and supplies. Ensures the correct supplies and products are delivered.
Requirements
- Associate's Degree or Equivalent
- Clean driving record
- Experience with performance criteria and documentation requirements for company records
- Experience with delivery standards
- Experience with Department of Transportation (DOT) Safety and Hazardous Materials Regulations
- Experience with Occupational Safety and Health Administration (OSHA) regulations
- Experience with HIPAA privacy policies and procedures
- Current NYS Driver's License
Responsibilities
- Provides timely response to all customers.
- Efficiently coordinates deliveries for Customer Service Technicians.
- Ensures patient satisfaction with the delivery of equipment and supplies.
- Ensures the correct supplies and products are delivered.
Benefits
- Medical coverage
- Dental coverage
- Vision coverage
- Discounted childcare through Bright Horizons
- Pet insurance
- Legal services
- Identity theft protection
- Paid Time Off (PTO)
- 403(b) retirement plan with company match
- Flexible spending accounts
- Access to financial advisors
- Up to $400/year in wellness rewards
- 24/7 EAP counseling
- Virtual mental health support
- Food pantry
- PTO donation program
- Professional attire through the Classy Closet
- Access to 100,000+ online courses
- Leadership programs
- Tuition reimbursement
- Clinical ladders
- Internal mobility
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
