Supervisor, Custodial Services (3rd shift - part time)

Brown University

13d•Onsite

About The Position

Responsible for supervising custodial staff so that buildings and assets of the University are clean and well maintained. Ensures high quality fulfillment of cleaning tasks by ensuring availability of proper equipment, training staff in appropriate methods, and coordinating other tasks, as needed, to complement the overall custodial program. Performs, in a professional and timely manner, a variety of administrative functions in support of the overall goals of the Custodial Division, including but not limited to: submission of payroll data, maintenance of key control system, maintenance of attendance records, management of work orders, administering the safety program for assigned staff, administration of collective bargaining agreement between the University and USAW RI FM. Performs visual inspections of all locations under their responsibility. Acts as the first responder to maintenance issues and takes action to resolve the issues. Performs other related duties as assigned.

Requirements

Associates degree and 2-4 years’ custodial/janitorial/maintenance experience or equivalent
2 years’ experience supervising employees; preferably in a union environment
Knowledge of the principles, practices, procedures, equipment, tools and materials common to the custodial / janitorial profession
Knowledge of floor care procedure and equipment
Knowledge of general industry safety practices and standards within the custodial profession
Knowledge of principles, practices and techniques of supervision of bargaining unit employees
Excellent customer oriented service skills
Excellent verbal and written communication skills
Careful but assertive approach to dealing with personnel matters, and dealing with conflict
Ability to work in a collaborative, diverse environment
Knowledge of all Microsoft™ Office Software and ability to process time & attendance, and work order scheduling, proficiently
Demonstrated ability to synthesize large amounts of information and plan appropriate response
Ability to supervise, train, and evaluate the work of others, in a fair and well thought out narrative
Ability to read, interpret, apply, and explain rules, regulations, policies, and procedures
Ability to be flexible and responsive
Demonstrated commitment to customer service
Ability to foster a collaborative, team centered environment
General knowledge of the plumbing, electrical and structural trades
Excellent organizational skills
Ability to prioritize and assign work orders to staff to increase productivity, eliminate wasteful time, and improve customer service
Possess a willingness and ability to support and promote a diverse and inclusive campus community
Must be able to walk, stand climb stairs for long durations of time during and outside of shifts
Must be able to work under adverse temperatures and /or weather conditions
Meet the requirements of the Animal Care Facility Program, included in that requirement is the completion of an Occupational Health and Wellness Survey and medical monitoring
Successful completion of background check and education requirements

Responsibilities

Supervising custodial staff
Ensuring buildings and assets of the University are clean and well maintained
Ensuring high quality fulfillment of cleaning tasks by ensuring availability of proper equipment
Training staff in appropriate methods
Coordinating other tasks to complement the overall custodial program
Performing administrative functions such as submission of payroll data, maintenance of key control system, maintenance of attendance records, management of work orders
Administering the safety program for assigned staff
Administration of collective bargaining agreement
Performing visual inspections of all locations under their responsibility
Acting as the first responder to maintenance issues and taking action to resolve the issues
Performing other related duties as assigned