Supervisor, Custodial Services (Overnight)

Brown University

12d•Onsite

About The Position

Responsible for supervising custodial staff so that buildings and assets of the University are clean and well maintained. Ensures high quality fulfillment of cleaning tasks by assigning appropriate number of staff needed, ensuring availability of proper equipment, training staff in appropriate methods, evaluating staff performance, soliciting customer feedback for use in appraising staff and coordinating other tasks, as needed, to complement the overall custodial program. Performs, in a professional and timely manner, a variety of administrative functions in support of the overall goals of the Custodial Division, including but not limited to: submission of payroll data, maintenance of key control system, maintenance of attendance records, management of work orders, administering the safety program for assigned staff, administration of collective bargaining agreement between the University and USAW FM RI. Required to perform visual inspections of all locations under their responsibility.

Requirements

Associates degree and 2-4 years’ custodial / janitorial / maintenance experience or equivalent
2 years’ experience supervising employees; preferable in a union environment
Valid driver’s license and must maintain as a condition of employment (must be active for at least 2 years prior to appointment date)
Knowledge of the principles, practices, procedures, equipment, tools and materials common to the custodial / janitorial profession
Knowledge of general industry safety practices and standards within the custodial profession
Knowledge of principles, practices and techniques of supervision of bargaining unit employees
Excellent customer oriented service skills
Excellent verbal and written communication skills
Careful but assertive approach to dealing with personnel matters, and dealing with conflict
Must possess the ability to work in a collaborative, diverse environment
Knowledge of all Microsoft™ Office Software and ability to process time & attendance, and work order scheduling, proficiently
Demonstrated ability to synthesize large amounts of information and plan appropriate response
Ability to supervise, train, and evaluate the work of others, in a fair and well thought out narrative
Ability to read, interpret, apply, and explain rules, regulations, policies, and procedures
Ability to be flexible and responsive
Demonstrated commitment to customer service
Ability to foster a collaborative, team centered environment
Excellent organizational skills
Ability to prioritize and assign work orders to staff to increase productivity, eliminate wasteful time, and improve customer service
Possess a willingness and ability to support and promote a diverse and inclusive campus community