Supervisor Court Reporter

District of Columbia Courts•Washington, DC

About The Position

This position is in the DC Superior Court's Court Reporting Division, which processes transcript requests and prepares verbatim written transcripts of court proceedings. The Supervisor Court Reporter leads and manages the Branch and Court Reporting Division, directing delivery of court reporting services and overseeing staff and approximately 25 Official Court Reporters. The role supports accurate, timely, professional, and responsive services for judicial operations, and is responsible for developing, evaluating, researching, and carrying out special projects. The supervisor interprets policies and procedures, resolves operational issues, manages staff development and performance, and provides recommendations on personnel actions. The role also administers orientation for new Official Court Reporters, maintains working relationships with court personnel and the public, and provides judges with training and technical guidance on real-time court reporting technology. The supervisor manages the availability and readiness of court reporting equipment and resources.

Requirements

Must be a current District of Columbia Courts employee.
High school diploma or GED.
Seven years of court reporting experience in a court reporting environment commensurate with the size and complexity of the DC Courts Court Reporting Division.
At least two years of supervisory experience.
Familiarity with Microsoft Word, Oracle, and Windows-based operating systems.
Must upload required education documentation for consideration; foreign education used to meet qualification requirements must be accompanied by a Certificate of Foreign Equivalency and transcript.

Nice To Haves

Bachelor's degree.
Graduation from a National Court Reporters Association (NCRA)-accredited court reporting program.
Five years of court reporting experience in a court reporting environment commensurate with the size and complexity of the DC Courts Court Reporting Division.
At least two years of supervisory experience.
An enthusiastic and engaged professional who enjoys working with a diverse group of Court personnel and customers and embodies the DC Courts' values of Accountability, Excellence, Fairness, Integrity, Respect, and Transparency.

Responsibilities

Lead and manage the Branch and Court Reporting Division to accomplish their mission and operational objectives.
Direct, coordinate, and evaluate court reporting services to ensure accurate, timely, professional, and responsive support for judicial operations.
Interpret policies and procedures and resolve questions and operational issues affecting assigned responsibilities.
Manage staff utilization, development, evaluation, recognition, motivation, and retention.
Provide direct supervision and management oversight of staff and approximately 25 Official Court Reporters.
Ensure work complies with Court policies, procedures, professional standards, and applicable requirements.
Provide management oversight and recommendations concerning personnel actions.
Participate in recruitment and selection, recommend appointments, promotions, transfers, and monetary recognition, and provide input on employee retention and workforce needs.
Administer a comprehensive orientation program for new Official Court Reporters.
Maintain effective working relationships with judges, court managers, employees, attorneys, litigants, and members of the public.
Train and provide technical guidance to judges who are new to real-time court reporting technology, including its tools and display features.
Provide individualized assistance, answer questions, and promote effective use of real-time services during court proceedings.
Manage the availability and readiness of court reporting equipment and other resources needed for court operations.
Develop, evaluate, research, and accomplish special projects.