Supervisor, Count Room

Hard Rock Hotel & Casino Ottawa•Bristol, TN

5d•$37,100 - $49,400•Onsite

About The Position

The incumbent in this position is responsible for leading the day-to-day activities of the Count Rooms to ensure the integrity of currency and voucher counting derived from the Hard Rock Bristol games, as well as ensuring compliance with all Gaming commissions.

Requirements

Must obtain and maintain all licenses / certifications per Federal, State, and Virginia Lottery.
Must successfully pass background check.
Must be able to operate drop carts to assist in the pickup, transfer, and delivery of funds.
Must be capable of moving quickly throughout the gaming floor and complete repetitive motions.
Must successfully pass drug screening.
Must be twenty-one (21) years of age.
Cashiering or banking operations.
The Gaming industry, including principles and practices of a capital and operations budget.
Knowledge of currency equipment.
Knowledge of Internal Controls pertaining to soft count.
Effectively interact with people.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Stand for long periods of time.
Identify different denominations of vouchers and currency and quickly count and stock vouchers and currency.
Count and separate varying denominations of vouchers and currency.
Be flexible schedule including nights, weekends, holidays with the understanding days off will fluctuate.
Deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable entertainment experience.
Interpret and explain policies and procedures.

Nice To Haves

High school degree preferred.
Two (2) – three (3) years of soft count experience preferred.
Prior experience opening new properties/outlets strongly preferred.
Prior experience in the Gaming industry strongly preferred.

Responsibilities

Supervises the count room to ensure that all count tasks are completed efficiently and properly within designated internal controls.
Performs all other duties as assigned to soft count and adheres to Virginia Lottery Regulations and Departmental Standard Operating Procedures.
Trains and evaluates count room personnel.
Displays positive and professional attitude and presentation at all times when communicating with all internal guests.
Works within ACSC and generate reports.
Responsible for ordering supplies and making sure the basic maintenance of equipment takes place.
Performs all other duties as assigned and adheres to all Virginia Lottery Regulations and Departmental Standard Operating Procedures.
Attend seminars when needed.