Supervisor, Conservation

American Water•Sacramento, CA

2d•Onsite

About The Position

The Supervisor, Operations “Conservation” supervises assigned company facilities and personnel engaged in water conservation and water efficiency. The role directs conservation operations and field services across districts, promotes regulatory compliance and continuous improvement, and supports excellent customer service. It provides strategic and operational input for budgets and is accountable for meeting or exceeding operational and financial targets. The supervisor leads and develops staff, links departmental objectives to company goals, and works with operations and customer service teams to improve conservation, efficiency, regulatory compliance, and customer satisfaction. The position may be based at any American Water office in California except San Diego. It is onsite, five days per week, Monday through Friday, from 7:30 a.m. to 4:00 p.m. The posted annual base salary range is $67,160–$112,240, and the position is eligible for annual incentive pay. A Water Use Efficiency Practitioner I license and California State Water Resources Control Board Distribution Operator Grade 2 certification are required, with the latter obtainable within one year of hire.

Requirements

High school diploma or GED required.
Analytical skills required.
High level of computer literacy required, including experience with Microsoft Office applications and strong Excel knowledge.
Problem-solving experience required.
Project management experience required.
Valid driver’s license required.
Water Use Efficiency Practitioner I license required.
California State Water Resources Control Board Distribution Operator Grade 2 certification required, or ability to obtain it within one year of hire.
Knowledge of the regulated water and wastewater business in the region and applicable regulations, requirements, and trends, particularly California’s “Making Conservation a California Way of Life” regulation.
Knowledge of conservation best management practices, landscaping and irrigation techniques, and related conservation and water-efficiency regulations.
Knowledge of company policies and procedures, management theories and practices, and operational processes.
Excellent written and verbal communication skills, including report writing and developing materials and presentations.
Strong interpersonal skills, including persuasion, negotiation, listening, cooperation, diplomacy, problem solving, and internal consulting.
Leadership, team-building, collaboration, and talent-evaluation skills.
Quantitative, analytical, and technical skills.
Ability to manage a geographically diverse and dispersed organization.

Nice To Haves

Two years of previous supervisory experience preferred.
Bachelor’s degree in environmental science, an operational discipline, management, or a related technical discipline preferred.
SAP experience preferred.

Responsibilities

Develop conservation strategies and programs and direct and manage water conservation operations and field services across all districts.
Implement conservation best practices to promote and achieve regulatory compliance, including compliance with the state’s Water Use Objectives.
Maintain operational integrity and regulatory compliance for tasks across all facilities.
Provide strategic and operational input to control budgets and ensure operational and financial targets are met or exceeded.
Lead, motivate, and develop staff; build commitment to improved performance and individual and team capabilities.
Link departmental objectives to company goals and values; communicate a shared vision and empower staff.
Work collaboratively with operations and customer service staff to develop strategies that achieve regulatory compliance through conservation and efficiency while improving customer satisfaction.
Support flexibility in response to changing business environments and champion diversity.