Supervisor Clinical Services-RN OB GYN West

Allina Health System•Bloomington, MN

19d•Onsite

About The Position

Allina Health is a not-for-profit health system serving individuals, families, and communities throughout Minnesota and western Wisconsin. Its mission is to provide exceptional care by preventing illness, restoring health, and providing comfort. The organization is committed to whole-person care, employee well-being, and career development. The Supervisor Clinical Services-RN supervises patient care and clinical operations, partnering with site leadership to support clinical quality. The position participates in planning, implementing, coordinating, and evaluating patient care activities, staff education, and management activities. This is a 1.0 FTE position, working 80 hours per two-week pay period on an eight-hour day shift, with no weekends. The role works at Women’s Health locations in Bloomington, Eden Prairie, Greenway, and ELS. Allina Health offers employee benefits intended to support employees’ overall well-being, professional growth, and personal needs. Benefit eligibility and offerings are determined by FTE and union representation.

Requirements

Associate degree in Nursing or a related field.
At least 3 years of hospital or clinic Registered Nurse experience.
Demonstrated leadership experience.
Minnesota Registered Nurse license from the MN Board of Nursing, if working in Minnesota, required upon hire.
Wisconsin Registered Nurse license from the WI Department of Safety & Professional Services, if working in Wisconsin, required upon hire.
Meet at least one BLS requirement: current certification from the American Heart Association; current certification from the American Red Cross; or Allina in-house BLS training within 30 days of hire.

Nice To Haves

Bachelor’s degree in Nursing or a related field.
Project and initiative experience.
At least 2 years of supervisory experience.

Responsibilities

Coordinate daily operations and staff, including supervising and understanding the scope of practice for patient care delivery.
Participate in daily huddles to ensure nursing and clinical staff have the equipment, tools, and resources needed to provide care and meet clinical objectives.
Hire, manage, lead, and engage staff to support patient care and clinical objectives.
Ensure effective orientation and clinical training so staff can work at the top of their licensure or certification.
Build and retain engaged staff using employee engagement data, tools, and methods.
Support and manage staff volumes.
Participate in developing and managing the clinical operations budget and capital requests.
Partner with site leadership to develop, implement, and evaluate patient care delivery processes.
Use patient experience and feedback to inform improvements and provide immediate service recovery as needed.
Empower staff to resolve patient complaints and concerns and foster a culture of service recovery.
Support achievement of quality goals by identifying and removing barriers, communicating changes, and ensuring staff training and development.
Ensure compliance with regulatory and safety requirements, protect the integrity and confidentiality of patient information and data, and maintain a safe environment for staff and patients.
Partner with the safety lead to conduct or observe drills, evaluate staff preparedness, and proactively address gaps.
Use process improvement methodologies to drive clinical outcomes and empower staff to identify issues and develop solutions.
Participate in or lead system-wide initiatives using change management and performance management methodologies.
Perform other duties as assigned.