Supervisor Clinical Services-RN OB GYN West

Allina Health • Bloomington, IL

21d • $46 - $64

About The Position

Allina Health is a not-for-profit health system serving individuals, families, and communities throughout Minnesota and western Wisconsin. This role supervises patient care and clinical operations in partnership with site leadership, supporting clinical quality and patient care. The supervisor participates in planning, implementing, coordinating, and evaluating patient care activities, staff education, and management activities.

The position is 1.0 FTE, working 80 hours per two-week pay period on an 8-hour day shift, with no weekends. Work is performed at Women’s Health locations in Bloomington, Eden Prairie, Greenway, and ELS. The role may manage a remote workforce.

Requirements

• Associate degree in Nursing or a related field.
• At least 3 years of hospital or clinic Registered Nurse experience.
• Demonstrated leadership experience.
• Licensed Registered Nurse through the Minnesota Board of Nursing, required upon hire if working in Minnesota.
• Licensed Registered Nurse through the Wisconsin Department of Safety and Professional Services, required upon hire if working in Wisconsin.
• Must have at least one of the following: current BLS certification from the American Heart Association; current BLS certification from the American Red Cross; or Allina in-house BLS training within 30 days of hire.

Nice To Haves

• Bachelor's degree in Nursing or a related field.
• At least 2 years of hospital or clinic Registered Nurse experience (listed as preferred).
• Project and initiative experience.
• At least 2 years of supervisory experience.

Responsibilities

• Coordinate daily operations and staff.
• Supervise patient care delivery and understand the scope of practice of staff.
• Participate in daily huddles to ensure nursing and clinical staff have the equipment, tools, and resources needed for patient care and clinical objectives.
• Hire, manage, lead, and engage staff to support patient care and clinical objectives.
• Ensure effective orientation and clinical training so staff can work at the top of their licensure or certification.
• Build and retain engaged staff using employee engagement data, tools, and methods.
• Support and manage staff volumes.
• Participate in developing and managing the clinical operations budget and capital requests.
• Partner with site leadership to develop, implement, and evaluate patient care delivery processes.
• Use patient experience and feedback to inform improvements and immediate service recovery.
• Empower staff to resolve patient complaints and concerns and foster a culture of service recovery.
• Support achievement of quality goals by identifying and removing barriers, communicating changes, and ensuring staff training and development.
• Ensure compliance with regulatory and safety requirements, protect the integrity and confidentiality of patient information and data, and maintain a safe environment for staff and patients.
• Partner with the safety lead to conduct or observe drills, evaluate staff preparedness, and proactively address gaps.
• Use process improvement methodologies to drive clinical outcomes.
• Foster continuous process improvement by empowering staff to identify issues and develop solutions.
• Participate in or lead system-wide initiatives using effective change management and performance management methodologies.
• Perform other duties as assigned.

Benefits

• Medical and dental coverage.
• PTO/time away.
• Retirement savings plans.
• Life insurance.
• Short-term and long-term disability.
• Voluntary benefits, including vision, legal, and critical illness coverage.
• Tuition reimbursement or continuing medical education, as applicable.
• Student loan support benefits to help navigate the Federal Public Service Loan Forgiveness Program.
• Well-being dollars, well-being navigators, programs, activities, articles, videos, personal coaching, and tools.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree