Supervisor - Clinical Laboratory - Microbiology

University of Mississippi Medical Center•Jackson, MS

7d•Onsite

About The Position

Provides technical expertise and support to Laboratory and Pathology Services and assists with laboratory technical operations to deliver efficient, timely, and cost-effective laboratory services that support exceptional patient experiences. Serves as a technical resource for outside laboratories and seeks direction from the Lab Director and Medical Director as needed. Supports quality, regulatory compliance, staff development, testing operations, financial evaluations, and technical problem-solving across laboratory sites.

Requirements

Bachelor's degree in chemical, physical, or biological science or medical technology from an accredited institution, or education as a cytotechnologist or histotechnologist.
Four years of related experience in the area or areas to be managed.
Active credential from one of the listed organizations: AAB (MT), AMT (MT), NCA (CLS or CLSP (CG)), ISCLT (RMT), ASCP (MT, CT, or HLT), or ASHI (CHS).
Knowledge of laboratory operations and experience with laboratory regulatory and accreditation requirements.
Knowledge of management operations.

Responsibilities

Assist the manager in implementing effective quality control and quality assurance policies and procedures.
Participate in performance improvement and test utilization initiatives.
Monitor quality control records, instruments, and results to maintain performance throughout the testing process.
Supervise duties for outside laboratories and internal laboratories.
Develop plans to validate processes and verify the precision and accuracy of test procedures.
Maintain current written standard operating procedures and policies in UMMC's document center.
Assist with regulatory and compliance standards and provide technical support during site inspections.
Interview and hire personnel; administer discipline with assistance from the manager and HRBP; and conduct annual performance evaluations.
Provide technical staff development, including direct observation of performance.
Facilitate employee competencies, annual technical competency assessments, policy and procedure training, ongoing assessment of problem-solving skills, and continuing education.
Assist managers and medical directors with technical research and evaluation and selection of new procedures and instrumentation.
Prepare, review, and standardize system technical testing policies and procedures.
Assist in developing business case analyses for test offerings and provide technical support for financial evaluations of testing procedures, instrumentation, and reagents.
Gather data and recommend changes to procedures, instrumentation, testing workstations, or testing locations to improve cost-effectiveness.
Serve as an accessible technical resource for all testing sites and shifts.
Troubleshoot and resolve technical issues and initiate corrective action when performance specifications are not met.
Ensure the system is functioning properly before patient results are released.
Provide technical problem-solving support and consultation to physicians and other healthcare professionals.
Accept responsibility for the area's quality, safety, inspection and audit performance, productivity, financial performance, contract compliance, and capital equipment selection.
Serve as a communication liaison within the laboratory and externally as needed, promote teamwork and customer service, and communicate effectively in verbal and written formats.