T Days

Hackensack Meridian Health•North Bergen, NJ

5d•$133,120

About The Position

The Supervisor of Clinical Coordinator is responsible for capacity management activities, including coordinating admissions and discharges, patient placement, and patient flow to support appropriate, effective, and efficient patient care. The role is empowered to remove barriers and bottlenecks to patient placement and flow and communicates with Nurse Managers, Administrative Supervisors, Physicians, Medical Directors on Call, and the Administrator on Call when appropriate. The position uses clinical expertise to coordinate elective and emergent admissions and transfers, monitors bed availability and pending discharges, and helps ensure patients are placed in appropriate available beds. It serves as a resource to patient placement staff regarding unit capabilities, equipment, and medications; works with nursing-unit staff to identify discharge barriers; and uses technology to maintain accurate files and reports. The role also requires sound decision-making in a fast-paced environment, collaborative teamwork, customer-service skills, and flexibility to support 24/7/365 medical-center service.

Requirements

Bachelor’s degree in Nursing.
At least 3 years of professional nursing experience in an acute care setting.
Knowledge of nursing principles, practices, and techniques.
Knowledge of state and agency laws and regulations governing professional nursing practice.
Excellent written and verbal communication skills.
Proficient computer skills, which may include Microsoft Office and/or Google Suite platforms.
NJ State Professional Registered Nurse License.
BLS AHA Basic Health Care Life Support HCP Certification.
Advanced Cardiac Life Support Certification.

Nice To Haves

Master’s degree in Nursing or a related field.
Previous experience in bed management, admissions/discharges, and/or patient progression.
National Nursing Certification.
Pediatric Advanced Life Support Certification.

Responsibilities

Coordinate placement of elective and emergent admissions and transfers from other facilities in accordance with clinical standards and guidelines, ensuring placement in the most appropriate available bed.
Apply clinical knowledge of disease entities, epidemiological issues, and other circumstances relevant to patient placement.
Track bed availability and expedite patient transfers.
Conduct walking rounds in nursing units to identify and discuss discharge barriers, build relationships with staff, and educate staff about the SCC role.
Monitor bed availability across nursing units and pending discharges, assessing the ability to meet Emergency Department needs.
Advise patient placement staff about the types of patients each unit can accept and the equipment or medications that may be used or given on each unit, using policies and procedures as a guide.
Maintain knowledge of Emergency Department and inpatient patient volumes and types; use technology to maintain accurate files and reports.
Work with others to support the medical center’s mission and contribute to the professional development of self and peers through formal and informal education and evaluation in collaboration with Professional Education.
Use downtime procedures when appropriate.
Apply strong problem-solving skills, make clear decisions in a fast-paced environment, and use active listening to interpret and respond to inquiries accurately.
Provide superior customer service, minimize hold times, communicate clearly and confidently, and keep customers informed about requests until resolution.
Collaborate in support of department goals and vision and work flexible hours as needed to help ensure 24/7/365 service to the medical center.
Perform other duties and projects as assigned.
Adhere to HMH organizational competencies and standards of behavior.