Supervisor, Clinical CM
About The Position
Comagine Health is a national, mission-driven nonprofit healthcare consulting organization dedicated to improving health and healthcare quality across the United States. For more than 50 years, we have partnered with providers, payers, communities, and government organizations to improve patient outcomes and strengthen healthcare systems. Our talented remote workforce spans the country, and we actively support flexible remote work while fostering collaboration, innovation, and professional growth. We are committed to creating meaningful work that improves lives. The Clinical Review Supervisor provides operational supervision of clinical staff conducting utilization review and specialty review activities. This role is responsible for guiding, training, and supporting clinical reviewers to ensure accurate determinations regarding medical necessity, quality, and appropriateness of healthcare services. The supervisor also supports operational excellence through quality oversight, staff development, regulatory compliance, and collaboration with internal and external stakeholders. This position is based out of Oregon.
Requirements
- Oregon Behavioral Health Utilization Management
- Current, active, unrestricted Oregon LPC, LCSW, LMFT or RN (with Behavioral Health experience) licensure
- 5 years of direct patient care clinical experience
- 1 year of utilization review or medical management experience
- Strong communication, problem-solving, organizational, and customer service skills
- Ability to lead teams in a remote work environment
- Graduate degree in social work, psychology, or other behavioral health science field or; Bachelor’s degree in nursing and licensed by the State of Oregon (with relevant training in behavioral health service delivery)
Nice To Haves
- Prior supervisory or team leadership experience
- Masters degree in Behavioral Health
- Experience working within managed care, healthcare consulting, or payer environments
- InterQual experience
Responsibilities
- Conduct prospective, concurrent, retrospective, and pre-authorization utilization reviews using InterQual, an evidence-based clinical criterial tool, organizational policies, and regulatory guidelines
- Supervise utilization management, care coordination, and/or case management activities to ensure quality, compliance, timeliness, and contractual performance standards are met
- Serve as an escalation point for complex clinical or operational concerns and communicate significant issues to leadership appropriately
- Support quality management initiatives, audits, training efforts, and continuous improvement activities
- Conduct onboarding, coaching, performance management, and ongoing staff development activities
- Review and approve timecards and operational documentation as needed
- Collaborate with leadership and clients regarding contractual requirements, operational processes, and reporting activities
- Maintain a strong customer service focus while supporting organizational goals and accreditation standards
Benefits
- Medical, dental, and vision insurance
- Paid time off for vacation, illness, and volunteering
- Retirement savings plan with employer contribution
- Adoption financial assistance
- Paid parental leave
- Annual remote work stipend
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
