Supervisor-Clinic

White River Health System Inc•Batesville, AR

11d•Hybrid

About The Position

The Supervisor-Clinic role is responsible for overseeing clinic operations, managing staff, and ensuring compliance with healthcare regulations. This position involves a range of duties from hiring and training to managing schedules, supervising billing functions, and handling patient inquiries. The supervisor will also be involved in policy development, maintenance of clinic facilities, and ensuring a safe and efficient work environment. Travel to other clinics may be required.

Requirements

Minimum of 2 years prior experience working in a clinical or healthcare setting
High school diploma or GED required

Nice To Haves

Minimum of 2 years prior experience in leadership role preferred
postsecondary education preferred

Responsibilities

Interviews, hires, and coordinates training of new clinic staff members
Manages staff by assigning and delegating tasks, recognizing and rewarding excellence, and taking corrective action as needed
Performs staff annual reviews and provides feedback and goals for future performance
Organizes clinic staffing schedule for all locations
Coordinates and conducts staff meetings; communicates pertinent organizational or departmental information
Manages staff timecards and approves for payroll each pay period
Supervises billing functions such as prior authorization process and denial management, and clearing account checks
Manages clinic EMR access, templates, and customizations
Works closely with the Administrative and Medical Directors to ensure provider schedules are appropriate for volume targets
Ensures compliance with healthcare regulations, safety policies, and infection control measures
Develops, implements, and maintains clinic policies
Handles patient questions and complaints in a professional, courteous manner
Responsible for making sure the office is clean, safe and reports any maintenance needs
Demonstrates initiative and makes good decisions in situations not covered by policies
Accepts and delivers constructive criticism in a positive manner
Travels as needed to out of town clinics or to other clinics
Performs other duties as assigned by supervision