Supervisor Clinic Operations - Urology

Advocate Health and Hospitals Corporation • Milwaukee, WI

7d • Hybrid

About The Position

The Urology team at Aurora St. Luke’s Medical Center (ASLMC) in Milwaukee is highly regarded, earning a "High Performing" designation in regional urology from U.S. News & World Report. The clinic provides highly specialized, multidisciplinary care, particularly for genitourinary cancers (prostate, kidney, bladder). The clinic features experts in surgical oncology, minimally invasive surgeries, and stone diseases. Be part of the team that coordinates seamlessly with oncologists, pathologists, and other specialists to develop cohesive, patient-focused treatment plans.

Requirements

• Typically requires 3 years of experience in a similar medical practice setting which should include a thorough knowledge of physician billing, accounting and general medical office procedures.
• Bachelor's Degree (or equivalent knowledge) in Health Care Administration or related field.

Responsibilities

• Supervises the day-to-day activities of non-physician staff, ensuring a high level of productivity.
• Continuously monitors the functioning of the medical group and revises operational procedures as necessary.
• Oversee all functions of the medical group including reception and scheduling activities, patient service areas, accounting, medical records, transcription, business information systems, and appropriate clinical areas.
• Establishes effective policies and procedures for each area, updating as necessary.
• Schedules non-physician staff ensuring that staff is appropriately deployed among offices.
• Functions as a liaison between non-physician staff and physicians to ensure effective service for patients.
• Establishes and maintains effective working relationships with group physicians.
• Oversees the day-to-day processing of accounts payable by preparing payment requests, obtaining proper authorization and ensuring that payments are made on a timely basis.
• Performs human resources responsibilities for staff which includes coaching on performance, completes performance reviews and overall staff morale.
• Recommends hiring, compensation changes, promotions, corrective action decisions, and terminations.
• Responsible for understanding and adhering to the organization's Code of Ethical Conduct and for ensuring that personal actions, and the actions of employees supervised, comply with the policies, regulations and laws applicable to the organization's business.

Benefits

• medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level